Terms And Conditions

 BUY A WATCH

 INTRODUCTION

 It  is  important  that  you  read  and  understand  these  terms  and  conditions  before  you  place  an  Order  with  us.  If  there  is  any  term  that  you  do  not  understand  or  do  not  accept,  then  please  discuss  this  with  a  member  of  our  Sales  team  before  placing  your  Order  or,  if  a  member  of  our  Sales  team  is  unavailable,  contact  our  Customer  Services  team  by  telephone  (07418097795)  or  by  email  ([email protected]).

 By ordering any of our Goods, you agree to be bound by these terms and conditions.

 You  should  print  a  copy  of  these  terms  and  conditions  for  future  reference.  These  terms  and  conditions  only  apply  to  our  “consumer”  customers.  If  you  are  a  “business”  customer,  please  ask  a  member of our Sales Team for the applicable terms and conditions.

 Please  ensure  that  you  review  Clauses  14  and  15  as  they  include  important  limitations  on,  and  exclusions of, our liability.

 1.  DEFINITIONS

 1.  When the following words are used anywhere in these Terms, they will have  the meanings set out below:

 Event Outside Our Control: is defined in clause 16.

 Goods: the watch, watch winder, watch accessory or other goods that we are  selling to you as set out in the Order.

 Order: your order for the Goods.

 Our website, the website: the website at the domain  https://www.localkettlebrothersuk.co.uk.

 Paperwork: the original warranty certificate of the Goods, which includes: (1) the  name of the authorised dealer that originally sold the Goods; (2) the serial number  of the Goods; and (3) the date of original sale of the Goods. Paperwork does not  include the user manual or any service papers.

 Terms: the terms and conditions set out in this document.

 Luxury Kettle Brothers Ltd | www.localkettlebrothersuk.com | 07418 097795

 Incorporated in England & Wales. Registered office: Suite 37 88-90 Hatton

 Garden, London, EC1N 8PN | Registration number: 13209186

 Website: the website at the domain www.localkettlebrothersuk.co.uk.

 Work: servicing, refurbishment, battery replacements, testing, links (addition or  removal) and/or other work as applicable.

 Working Days: a day other than a Saturday, Sunday or public/bank holiday in  England.

·       Clause headings shall not affect the interpretation of these Terms.

·       A reference to writing or written includes e-mail.

·       Unless the context otherwise requires, words in the singular shall include the  plural and in the plural shall include the singular.

·       Any words following the terms including, include, in particular, for example or any similar expression shall be construed as illustrative and shall not limit the   sense of the words, description, definition, phrase or term preceding those  terms.

 2.  OUR CONTRACT WITH YOU

1.     Our Goods are age restricted. By placing an Order for the Goods, you are  declaring that you are 18 years of age or over.

2.     You can check and amend any errors before submitting your Order. Please  take the time to read and check your Order at each page of the Order process.

3.     When you submit an Order, your Order represents an offer to us to purchase  the Goods. This does not mean that your Order has been accepted. Our  acceptance of your Order will take place as described in clause 2(d).

4.     If we accept your Order, we will confirm our acceptance by sending you an  e-mail (Order Confirmation). The contract between us will only be formed when  we send you the Order Confirmation. Any Goods forming part of the same  Order which we have not confirmed in the Order Confirmation do not form part  of that contract.

5.     All Goods shown on our Website are subject to availability. If we are unable to  supply you with the Goods (for example, because the Goods are no longer in  stock), we will let you know by telephone or by e-mail and we will cancel your  Order. If you have already paid for the Goods, we will refund you the full  amount within 5 Working Days of cancellation (unless we reasonably suspect a  fraudulent card payment, see clause 17).

6.     In some instances a non-manufacturer strap may be fitted to a watch.

7.     On occasion the Goods displayed for sale on our Website will not be available  for dispatch until Work has been completed (for example, the Goods may be  with a manufacturer undergoing a service or awaiting parts at the time your  Order is made). We will let you know prior to acceptance of any Order if this  applies to your Order. We endeavour to complete the Work within a reasonable  period of time and meet any anticipated completion dates where given.  However, due to our reliance on third parties, it is difficult for us to give  accurate estimated dates for completion of the Work and Work could in  exceptional circumstances take up to 2 months from acceptance of your Order  to complete. You can cancel your Order at any time before dispatch of the  Goods – see clause 12 which explains your rights to cancel your contract with  us.

8.     All Goods will remain available for sale on our website until you have paid the  balance in full, irrespective of any third party finance application made by you.

9.     The images of the Goods on our Website are for illustrative purposes only.

 Although we have made every effort to display the colours accurately, we

cannot guarantee that your computer’s display of the colours accurately reflect  the colour of the Goods. Your Goods may vary slightly from those images.

1.     The packaging of the Goods may vary from that shown on images on the  Website.

2.     Where our Make An Offer facility is enabled on our Website and you wish to  use this facility, please first take the time to read and understand our Make An  Offer terms and conditions.

3.     We cannot guarantee that boxes and/or other packaging supplied are  authentic.

        3. PRICE AND PAYMENT       

 4.  Please be aware that all currency values in the Terms and Conditions are in GBP and are  therefore subject to the current exchange rate at the time of transaction. This does not affect  your Consumer Rights.

1.     The price of the Goods will be set out in your Order. Our prices may change at  any time, but price changes will not affect Orders that we have confirmed with  you.

2.     The prices quoted on our Website are in Pounds Sterling. Payments must be  made to us in Pounds Sterling and any refunds will only be issued by us in  Pounds Sterling. We do not accept liability for fluctuations in the exchange  rate, which may affect any refund if you are based outside the UK.

3.     The price quoted includes VAT (or similar sales tax) at the prevailing rate. If the       rate of VAT changes between the date of your Order and the date of dispatch,  we will adjust the rate of VAT that you pay, unless you have already paid for  the Goods in full before the change in the rate of VAT takes effect.

4.     The price of the Goods excludes delivery costs. Our delivery charges will be  notified to you pursuant to clause 4(c) and will be added to total amount due  and shown in the Order Summary page of our Website before you place your  Order.

5.     It is always possible that some of the Goods we sell may be incorrectly priced.     We will normally check prices before we dispatch the Goods so that where the

 Goods’ correct price is less than the price stated on our Website or in your  Order, we will charge the lower amount. If the Goods’ correct price is higher  than the price stated on our Website or in your Order, we will contact you as  soon as possible to inform you of this error and we will give you the option of either continuing with your Order for the Goods at the correct price or          cancelling your Order. We will not process your Order until we have your  instructions. If we are unable to contact you and you do not respond to our  e-mail in relation to the pricing error within 5 Working Days, we will treat the  Order as cancelled, notify you by e-mail and refund any sums already paid  within 14 days of the date your Order is cancelled (unless we reasonably  suspect a fraudulent card payment, see clause 17).

·       You must make payment for the Goods at the same time as placing an Order,  unless we agree otherwise, and in any event we must receive full and cleared funds prior to dispatch of the Goods. Unless we notify you otherwise, we can  accept payment by the following methods if you are based in the UK:

·       Credit card or debit card: Payments must be 3D secure.

·       Cash: We accept cash payment up to a maximum of £8,500.00 in UK stores  only. You will be asked to provide evidence of identity and proof of address for  all cash payments made in UK stores of £2,000.00 or more;

·       Cheque: Payable to ‘Local Kettle Brothers UK’ Please allow up to 9 Working  Days for funds to clear into our account;

·       Bankers draft: Payable to ‘Local Kettle Brothers UK Limited.’ All drafts will be  authenticated by our bank before the Goods are dispatched;

·       Bank transfer: We accept payment by CHAPS, BACS, faster payment (same  day) transfers or international transfers. We will advise you of our account  details prior to accepting any Order;

·       Part exchange: Where your purchase of the Goods also involves your sale of a  watch, we can accept your current watch as part payment towards the Goods.  You will be advised of the part exchange allowance we attribute to your watch  before your Order is confirmed. Where your part exchange allowance exceeds  the purchase price of the Goods, we will issue you with the appropriate credit  by bank transfer. Where your part exchange allowance is less than the  purchase price of the Goods, you can pay the outstanding balance using  another method listed above. Our Sell Your Watch terms and conditions also  apply; or

·       Finance options: We have a commercial relationship with a credit provider  offering various finance options. We and/or our credit provider can refuse  finance applications at our sole discretion. If we or our credit provider decline  your application, you can either pay for the Goods using another payment  option or cancel your Order. Further information regarding these finance  options is made available on the Website.

·       If you are based outside the UK, you must pay for the Goods by an  international bank transfer.

·       The Order Summary page of our Website will give you a breakdown of the  price of the Goods, our delivery charges and any credit card surcharges and  will display a total amount payable.

·       If we agree that you can pay by way of an initial deposit and if after paying the  initial deposit for the Goods we do not receive the balance payment in full and  cleared funds within 14 days of our receipt of the deposit payment from you,  then we reserve the right to cancel your Order and relist the Goods for sale on  our Website. We will give you at least 3 days’ notice by e-mail before we do  this and we will refund your deposit within 14 days of the date your Order is  cancelled (unless we reasonably suspect a fraudulent card payment, see  clause 17).

·       Please see ‘Buy a Watch’ clause 13(m) for when a credit note is used.

 5.  DELIVERY

1.     All Orders placed before 14:00 Monday to Friday will receive free next day  delivery. This is available Mainland UK only subject to confirmation contact  from our Dispatch Team. If you are based outside of Mainland UK, we will  contact you with an estimated delivery date. All dates quoted by us for dispatch  and delivery of the Goods outside of Mainland UK, though given in good faith,  are estimates only and in exceptional circumstances delivery may take up to 2  months from acceptance of your order. Occasionally our delivery may be  affected by an Event Outside Our Control. Please see clause 16 for our  responsibilities when this happens.

2.     We cannot deliver the Goods to the following countries (the ‘Excluded

            Countries’): Afghanistan, Angola, Armenia, Azerbaijan, Democratic Republic of                                                                          

 Congo (formerly Zaire), Iran, Iraq, Kazakhstan, Kyrgyzstan, Lebanon, Liberia,

 Nigeria, North Korea, Rwanda, Somalia, North and South Sudan, Syria,  Tajikistan, Turkmenistan, Uzbekistan and Yemen. If you would like the Goods  to be delivered to any of the Excluded Countries, we will use reasonable  endeavours to arrange postage and insurance (at your cost) in advance of  confirmation of your Order. Please contact a member of our Sales Team to  discuss your options before placing an Order, or alternatively contact our  Customer Services team by telephone (01622 621 392) or by e-mail  ([email protected]).

·       Delivery charges will be shown in the Order Summary page of our Website and       otherwise notified to you by a member of our Sales Team before you place  your Order if you are based outside of Mainland UK. Any Orders placed in  which the delivery address is based within Mainland UK will be dispatched using a next day delivery service free of charge.        

·       Deliveries within the UK are made using the Royal Mail’s Special Delivery™      service. Deliveries outside the UK are made using either DHL or Fedex. We  will not be liable for any delay in delivery of the Goods that is caused by an  Event Outside Our Control or your failure to provide us with adequate delivery  instructions.

·       A signature is needed for receipt of the Goods by an adult (aged 18 years or over) at the delivery address (whether yourself or a member of your        household). If no-one is available when the carrier attempts delivery, the carrier  may leave a calling card for you to re-arrange delivery at a more convenient     time. Alternatively, you may need to collect the Goods from your local delivery  office provided you can produce adequate proof of identity. Any parcel that has  been damaged or tampered with should not be signed for and delivery should  be refused.

·       We will deliver the Goods to the delivery address given in your Order. If you  pay by debit or credit card, the Goods must be dispatched to the billing  address of the card holder, though we will use reasonable endeavours to send  the Goods to a work address where requested provided you comply with our  dispatch department’s reasonable instructions. If you purchase the Goods

using one of our finance options, we will only deliver the Goods to the address  given in the finance agreement (as an anti-fraud measure).

·       Goods may be collected from our offices but by appointment only for security  reasons. A weekend appointment must be confirmed by 5 pm on the previous  Working Day. You acknowledge that we will not be liable for losses you incur  including travel costs if you travel without making an appointment in advance.

·       Delivery of the Goods will be completed when we deliver the Goods to the  address given in your Order or when the Goods are collected from our offices  (by you or your representative).

·       If you arrange for another courier to collect the Goods, delivery will be  completed when the Goods are collected from our offices. This means that we  will not be responsible if the Goods are lost or damaged in the course of  transit.

·       The Goods will be your responsibility from the completion of delivery.

·       You own the goods once we have received payment in full.

 6.  CUSTOMS

 7.  If you are based outside the UK, you may also have to pay import duty or other taxes, fees or  charges applied by customs or other authorities in the country of receipt. You must comply  with all laws and regulations of the country in which you are receiving the Goods. Any  additional charges for customs clearance must be borne by you; we have no control over  these charges and cannot predict what they may be. If you are unsure about whether these  charges might apply to your Order, you should contact your local tax or customs office for  further information.

 MANUFACTURER WARRANTY

1.     Some of the Goods we sell come with a manufacturer’s warranty. For details of  the applicable terms and conditions, please refer to the Paperwork provided  with the Goods or to the manufacturer’s website.

2.     As a consumer, a manufacturer’s warranty is in addition to your legal rights in  relation to goods that are faulty or not as described. Advice about your legal  rights is available from the Citizens’ Advice Consumer Service (website  www.adviceguide.org.uk or call on 03454 040506).

 8.  LOCAL KETTLE BROTHERS UK WARRANTY

1.     We provide either a full or limited warranty with our pre-owned Goods for a  period of 24 months from the date of delivery in accordance with our Warranty  terms and conditions. Please take the time to read and understand these  terms. Our warranty doesn’t apply to new Goods which are typically covered  by a third party manufacturer’s warranty.

2.     As a consumer, the warranty we provide is in addition to your legal rights in  relation to Goods that are faulty or not as described. Advice about your legal rights is available from the local Citizens’ Advice Consumer Service (website        www.adviceguide.org.uk or call on 03454 040506).

 9.  WATER RESISTANCE

1.     Where your Order for Goods includes a wrist watch (‘Watch’), you should be  aware that water resistant Watches are not waterproof. For example, Watches  advertised as water resistant to 30 metres (100 feet/3 ATM) can only withstand  splashes. All Watches sold by us are subject to our categorisation as detailed  in the glossary available on our Website.

2.     All our Watches are tested prior to sale to ensure that the advertised water  resistance is accurate. You acknowledge and accept that we will not replace seals and/or gaskets or other parts if the Watch passes our tests before   dispatch.

3.     Waterproofing (or “water resistance”), are described either in metres, or in bars  (1 bar = 10 m = approx. 33 ft). It is important to note that the indication of the  degree of water resistance in metres is a technical norm which does not  correspond to an exact depth. “Water-resistant to 10m” does not mean that the  watch can be worn to this depth, rather it indicates that the watch will resist  pressure equivalent to a static immersion up to 10m deep. The wearer’s  movements (diving, jumping, swimming, etc) as well as the force of the water  (shower jets, river currents, waterfalls, etc) can considerably increase the  pressure.

4.     Where your watch is certified as Water Resistant its water-resistance is  ensured by a series of seals. Before any contact with water, it is essential to ensure that the crown and pushers of your watch are pushed in or screwed    down, depending on the model. When your watch is under water, do not     activate the push-pieces for the chronograph function, the minute-repeater or  the second time zone. After swimming, make sure to rinse your water-resistant watch in fresh water so as to neutralise the potentially corrosive effects of        sea-water or chlorine. The water-resistance seals of your certified Water  Resistant watch undergo natural deterioration due to ageing. It is therefore  recommended that you have a regular water-resistance check performed once  every year if your watch is worn during sporting activities or frequently comes  into contact with water, or once every two years when worn in normal  conditions. Never try and open the case yourself. In the event of water or  condensation appearing under the glass, take the watch as quickly as possible  to an authorised maintenance centre to prevent further damage.

 10.  BRACELETS SIZES

 11.  Given the nature of our Goods, bracelet sizes may vary as they are not always supplied to us  with a full accompaniment of links. A bracelet size will be requested from you before your  order is dispatched or taken from a part exchange and we will endeavour to size the watch to  the requested size. Where a watch is advertised as having seals intact the bracelet will not  be adjusted. Where the size exceeds our standard size, links will be supplied at your cost or  at our discretion. If no bracelet size is given any additional links will be chargeable.

 PAPERWORK DATE

1.     If the Goods are sold with Paperwork, the age of the Goods is calculated from  the date given on the Paperwork, which is when the Paperwork is officially stamped by the authorised dealer (‘Age’). You acknowledge that the date of  manufacture may be significantly earlier than the Paperwork date.

2.     If the Goods are sold without Paperwork, it can be difficult for us to calculate  the Age of the Goods, particularly for vintage Goods. While the Age has been  given in good faith (calculated by reference to the serial number if reasonably  practicable, owner information or other indicators), you acknowledge that the  Age of the Goods listed on the Website is an estimate only.

3.     If the Goods are sold without Paperwork, no representation or warranty,  express or implied, is made by us in relation to the accuracy of the Age of the  Goods.

 12.  RETURNS POLICY

1.     Purchases made in store can be exchanged but not refunded when returned  within 14 days of purchase in unused condition. If no exchange can be made  on the day a credit note will be issued for the original purchase price. Please  refer to clause 13(m). This does not affect your usual consumer rights.

2.     Purchases made online may only be exchanged or refunded within 14 days of  purchase if they are in an unused condition. Goods purchased online will come  with a tamper-proof returns sticker which allows for the Goods to be tried on  and examined for any faults. Returns will not be accepted if this sticker has  been damaged or removed so please examine the Goods thoroughly to ensure  you are completely satisfied with the product before removing this.

3.     In the event that Goods are returned to you following a refused sale, packaging  and insurance will be your responsibility. Local Kettle Brothers UK relinquishes  all responsibility for the safe delivery of Goods in this instance. You shall send  the goods back or hand them over to us without undue delay and in any event  not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the     goods before the period of 14 days has expired.

4.     Return postage, packaging and insurance will be your responsibility and you  must follow our reasonable instructions. We recommend you use a tracked mail system and retain proof of postage. You must insure the Goods to their full           value. You must ensure that you pack the Goods appropriately to prevent   damage during transit.

5.     You must return any Goods that are Faulty (including Paperwork, links, user manual, service papers and box as applicable) promptly and within 14 days of          advising us of the relevant Faulty Good.

6.     If your Goods are Faulty on delivery and you are based within the UK, we will refund your reasonably incurred return postage costs provided you comply with      our reasonable return instructions and you provide us with a copy receipt.          

7.     If your Goods are Faulty on delivery and you are based outside the UK, we will         refund your reasonably incurred return postage costs to a maximum of £12            (although this may be reviewed on a case by case basis) provided you comply  with our reasonable return instructions and you provide us with a copy receipt.

8.     If you are sending your watch in for a service at Time Services and are based  within the UK, we will return your watch to you once the work is completed by  Royal Mail’s Special Delivery™ and postage will be at your cost (£12.00 unless  advised differently). If you are based outside of the UK, a courier will be  selected at our discretion and postage and insurance costs will be payable by  you.

9.     If we receive a watch for service work that is quoted but not proceeded, then a  return postage cost of £12.00 will apply if you are based in the UK (unless the  decision not to proceed with the work is ours, in which case no return postage  charge will apply). If you are based outside of the UK, a courier will be selected  at our discretion and postage and insurance costs will be payable by you.

10.  If you are based in the UK and have a valid claim against your warranty, we  will provide you with a pre-paid envelope to return your watch to us and we will  not make a charge for the postage and packaging costs of returning the watch  to you (unless the work involves battery replacement and/or link addition or  removal only, which in any event is not covered under warranty). We will  charge for postage, packaging, insurance and all other taxes, fees and  charges applied by customs incurred for work carried out under warranty if you  are based outside of the UK. In all cases, you remain responsible for ensuring  that you pack your watch appropriately to prevent damage during transit.

11.  If you are based outside of the UK, you may also have to pay import/export  duty or other taxes, fees and charges applied by customs or other authorities  for work carried out on your watch, particularly if you do not correctly complete  the relevant declarations (if based outside the EU, ordinarily you should mark  the watch as a ‘return for repair’). You must comply with all laws and  regulations of your country. Any additional charges for customs clearance must  be borne by you; we have no control over these charges and cannot predict  what they may be. If you are unsure about whether these charges might apply  to your order, you should contact your local tax or customs office for further  information.

 13.  FAULTY GOODS

1.     We are under a legal duty to supply you with products that are in conformity  with the contract.

2.     You must inspect the Goods as soon as reasonably practicable after delivery  and you must inform us promptly if the Goods are faulty or not as described  (‘Faulty’) upon delivery or if you discover faults later.

3.     You must take reasonable care of the Goods and you must return any Goods         that are Faulty (including Paperwork, links, user manual, service papers and  box as applicable) promptly and within 14 days of advising us of the relevant  Faulty Good.

4.     On confirmation by us following inspection and/or testing that the Goods were Faulty on delivery and provided you were not made aware of the relevant fault            at the time of purchase of the relevant Good, you will be entitled to the  following remedies:

5.     you may ask us to refund your payment less any reasonable deduction in  accordance with clause 11(j) for loss of or damage to Paperwork if the relevant  Goods (including Paperwork, links user manual service papers and box as  applicable) are returned within 30 days of delivery;

6.     you may ask us to replace the Goods, though you acknowledge that given the  nature of the Goods that we sell, we may not be able to source a suitable  replacement, and we are under no obligation to replace the Goods where this impossible or imposes costs on us that are unreasonable, taking into account,         amongst other things, the value which the Goods would have if they conformed  to the contract of sale and the significance of the lack of conformity, in which  case your remedy will be limited to either a refund or repair subject to the  terms set out in this clause 11;

7.     you may ask us to repair the Goods, though we are under no obligation to  repair the Goods where this is impossible or imposes costs on us that are  unreasonable, taking into account, amongst other things, the value which the  Goods would have if they conformed to the contract of sale and the  significance of the lack of conformity, in which case your remedy will be limited  to either refund or replacement subject to the terms set out in this clause 11; or

8.     if we are unable to repair or replace the Goods after one or more attempts, you  may ask us to refund your payment less: a) any reasonable deduction in  accordance with clause 11(j) for loss of or damage to Paperwork; and b) any  reasonable deduction for wear and tear through use which will not exceed £90  (which equates to the cost of a refurbishment) if the relevant Goods (including  Paperwork, links, User Manual Services papers and box as applicable) are  returned after 6 months of delivery.

9.     All refunds payable under this clause 11(d) shall be paid 14 days of the Goods  (including Paperwork, links user manual service papers and box as applicable)  being returned to us following your election to receive a refund.

10.  You acknowledge that the Paperwork (where supplied) substantially increases  the value of the Goods and that its absence or damage will affect the value of  the Goods. If you return the Goods with missing or damaged Paperwork, we  will make a reasonable deduction to the sum refunded to you not exceeding  25% of the purchase price.

11.  We reserve our rights to reduce any remedies under clause 11(d) if Paperwork  is missing or damaged.

12.  Return postage, packaging and insurance will be your responsibility and you  must follow our reasonable instructions. We recommend you use a tracked  mail system and retain proof of postage. You must insure the Goods to their full  value. You must ensure that you pack the Goods appropriately to prevent  damage during transit.

13.  If your Goods are Faulty on delivery and you are based within the UK, we will  refund your reasonably incurred return postage costs provided you comply with  our reasonable return instructions and you provide us with a copy receipt.

14.  If your Goods are Faulty on delivery and you are based outside the UK, we will  refund your reasonably incurred return postage costs to a maximum of £12  (although this may be reviewed on a case by case basis) provided you comply  with our reasonable return instructions and you provide us with a copy receipt.

15.  Given our reliance at times on third parties and a world-wide shortage of  watchmakers, you acknowledge that a reasonable time for completion of a  repair may extend to several months for Events Outside Our Control, for  example where manufacturer involvement is necessary to carry out the repair  (including in the sourcing of parts).

16.  If you buy several Goods from us as part of the same Order, and only some of  these Goods are Faulty, you may return the Faulty Goods in accordance with  this clause 11, but this does not entitle you to return other Goods which are not  Faulty.

17.  To discuss a problem with your Order, please contact the sales advisor that  dealt with your Order or alternatively you can contact our Customer Services  team by telephone (01622 621388) or by e-mail  ([email protected]).

18.  As a consumer, you have legal rights in relation to Goods that are Faulty.  Advice about your legal rights is available from the Citizens’ Advice Consumer  Service (website: www.adviceguide.org.uk or call on 03454 040506). Nothing  in our Terms will affect your legal rights.

 14.  YOUR RIGHT TO CANCEL

1.     Subject to clause 12(b), you have a legal right to cancel your Order during the  period set out in clause 12(c) and receive a full refund.

2.     The cancellation right does not apply to Goods purchased from any of our  premises (including our Boutiques at Canary Wharf, Royal Exchange, Bluewater, Leeds and our Showrooms at West Malling) and/or if the Goods   have been adjusted to meet your specifications or personalised.

3.     Purchases made in store can be exchanged for a new product (the  “Exchanged Order”) but not refunded when returned within 14 days of purchase in unused condition. If the Exchanged Order’s sales price exceeds            that of your Order, you will be liable to pay the remaining balance of the  transaction. If the Exchanged Order’s sales price is less than that of your  original Order, We will issue a credit note to You representing the difference  between the Exchanged Order and your original Order. If no exchange can be  made on the day a credit note will be issued for the original purchase price.  Please refer to clause 13(o) for further details on credit notes. This does not  affect your usual consumer rights.

4.     You may cancel your Order for the Goods without giving any reason. The         cancellation period will expire after 14 days from the day after the Goods are            delivered to you or your nominated recipient. If your Order consists of multiple  Goods this period will end the day after the last of the Goods are delivered.

5.     To exercise the right to cancel you must inform us, please either e-mail the  sales advisor that dealt with your Order or e-mail our Customer Services team  at Local Kettle Brothers Ltd | www.localkettlebrothersuk.com | 07418 097795

6.     If you cancel your Order we will reimburse you in full.

7.     We may make a deduction from the reimbursement for loss in value of any  Goods as the result of any unnecessary handling by you. You must take  reasonable care of the Goods and you must return the Goods (including  Paperwork, links, user manual, service papers and box as applicable). The  Goods must be in their original condition.

8.     You acknowledge that the Paperwork (where supplied) substantially increases  the value of the Goods and that its absence or damage will affect the value of  the Goods. If you return the Goods with missing or damaged Paperwork, we  will make a reasonable deduction to the sum refunded to you not exceeding  25% of the purchase price.

9.     Returned Goods will be inspected by our servicing team and you will incur a  charge for any Work necessary if the returned Goods are found to be damaged  or otherwise compromised from you handling the Goods beyond what is  necessary to establish the nature, characteristics and functioning of the Goods.

10.  Return postage, packaging and insurance will be your responsibility and at  your cost and you must follow our reasonable instructions. We recommend you  use a tracked mail system and retain proof of postage. You must insure the  Goods to their full value. You must ensure that you pack the Goods  appropriately to prevent damage during transit.

11.  In the event that Goods are returned to you following a refused sale, packaging  and insurance will be your responsibility. Local Kettle Brothers UK relinquishes  all responsibility for the safe delivery of Goods in this instance.

12.  You shall send the goods back or hand them over to us without undue delay  and in any event not later than 14 days from the day on which you  communicate your cancellation from this contract to us. The deadline is met if  you send back the goods before the period of 14 days has expired.

13.  Provided that you comply with the terms of this clause, your cancellation will be  actioned upon within 14 days of the date we receive the returned Goods or  from when we receive proof that you have sent the goods back to us,  whichever is the earliest. If a refund is appropriate, we will make the  reimbursement using the same means of payment as you used for the initial  transaction, unless you have expressly agreed otherwise; in any event you will  not incur any fees as a result of the reimbursement.

14.  Advice about your legal rights is available from the Citizens’ Advice Consumer  Service (website www.adviceguide.org.uk or call us on 03454 040506).  Nothing in our Terms will affect your legal rights.

15.  When a credit note is issued it is valid for an unlimited time and may be used  against any item that we have in stock. If for any valid reason you choose to  return an item purchased with a credit note, another credit note will be issued.  When selecting your purchase:

 If your credit note exceeds the purchase price of the stock item, no change will  be given for the unused portion of the credit note. If you have a valid reason to  return this item, another credit note will be issued to the value of the original  credit note.

 Where your credit note is less than the purchase price of the stock item, you  must pay the outstanding payment balance. If you have a valid reason to  return this item, another credit note will be issued for the original credit note  amount and only the outstanding payment balance will be refunded back in the  manner in which it was originally paid.

 It is important to keep your original credit note safe as copies will not be  accepted. The credit note must be presented prior to the point of purchase in  order for the stock item to be collected or shipped.

 15.  OUR RIGHT TO CANCEL

1.     We may have to cancel an Order before the Goods are delivered, for example,  due to an Event Outside Our Control or the unavailability of stock. We will  contact you as soon as possible if this happens.

2.     If we have to cancel an Order and you have made any payment in advance for  Goods that have not been delivered to you, we will refund these amounts to  you within 7 Working Days (unless we reasonably suspect a fraudulent card  payment, see clause 17).

 16.  OUR LIABILITY

1.     We only supply the Goods for domestic and private use. You agree not to use  the Goods for any commercial, business or re-sale purposes, and we shall  under no circumstances whatever be liable to you, whether in contract, tort  (including negligence), breach of statutory duty, or otherwise, for any loss of  profit, loss of business, business interruption, or loss of business opportunity.

2.     Subject to clause 15 (c), we shall under no circumstances whatever be liable to             you, whether in contract, tort (including negligence), breach of statutory duty,  or otherwise, for any indirect or consequential loss arising under or in  connection with a failure by us to comply with these Terms.

3.     Some jurisdictions do not allow the exclusion or limitation of liability for  incidental or consequential damages, so the exclusion at clause 15(b) may not  apply to you, provided always that we will not be responsible for any incidental  or consequential loss that is not reasonably foreseeable to both you and us  when we entered into the contract. Loss or damage is foreseeable if they were  an obvious consequence of our breach or if they were contemplated by you  and us at the time we entered into the contract.

4.     Subject to clause 15(e), our total liability to you in respect of all losses arising               under or in connection with the sale of the Goods, whether in contract, tort  (including negligence), breach of statutory duty, or otherwise, shall (to the

fullest extent permissible by law) in no circumstances exceed the purchase  price paid for the Goods by you.

·       Nothing in these terms shall limit or exclude our liability for any liability for  which it would be unlawful for us to exclude or restrict liability (including but not  limited to: (a) death or personal injury caused by our negligence; (b) our fraud  or fraudulent misrepresentation; and (c) any breach of the terms implied into  contract by the following sections of the Consumer Rights Act 2015: sections 9  and 34 (satisfactory quality); sections 10 and 35 (fit for purpose); sections 11  and 36 (as described); sections 12 and 37 (conformity to pre-contract  information); section 13 (match sample); section 14 (match model); section 15

 (installation); section 16 (non-conforming digital content); sections 17 and 41

 (trader right to supply); section 28 (delivery) and section 29 (passing of risk)).

 17.  EVENTS OUTSIDE OUR CONTROL

1.     We will not be responsible for any failure to perform, or delay in performance  of, any of our obligations under these Terms that is caused by Events Outside  Our Control. This does not affect your legal rights.

2.     An Event Outside Our Control means any act or event beyond our reasonable         control including Acts of God, collapse of buildings, fire, flood, severe weather,  explosion, accident, war, act of terrorism, industrial dispute (not involving our  employees), acts of local or central government or other competent authorities,  interruption or failure of utility services, interruption or failure of our Website or  IT system caused by third parties, or delays or non-performance caused by third parties including manufacturers, banking providers, the Royal Mail, DHL        or Fedex.

 18.  FRAUDULENT PAYMENTS

 19.  If we reasonably suspect a fraudulent payment by debit or credit card, then we will not  dispatch any Goods and we will not carry out any refunds until authorised by your bank.

 BUY BACK GUARANTEE

 20.  Some of our Goods benefit from our Buy Back Guarantee. If this is included in your Order,  please take the time to read and understand our Buy Back Guarantee terms and conditions.

 PROMOTIONS

 21.  If you wish to make an Order further to a promotion, please take the time to read and  understand our Promotions terms and conditions.

 PRIVACY

 22.  We only use your personal information in accordance with our Privacy Policy. Please take  the time to read and understand our Privacy Policy as it includes important terms which  apply to you.

 ENTIRE AGREEMENT

 23.  These Terms (together with the documents expressly referred to in it) constitutes the entire  agreement between you and us and supersedes and extinguishes all previous drafts,  agreements, arrangements and understandings between you and us, whether written or oral,  relating to its subject matter.

 COMMUNICATIONS BETWEEN US

1.     If you wish to contact us in writing, or if any clause in these Terms requires you  to give us notice in writing, you can send this to us by e-mail to Local Kettle  Brothers UK at [email protected] or by pre-paid post to 23 Kings  Hill Avenue, Kings Hill, West Malling, ME19 4UA. We will confirm receipt of this  by contacting you in writing, normally by e-mail.

2.     If we have to contact you or give you notice in writing, we will do so by e-mail  or by pre-paid post to the address you have given us.

 24.  WAIVER

1.     If we fail, at any time during the term of a contract, to insist upon strict  performance of any of your obligations under the contract or any of these  Terms and, or if we fail to exercise any of the rights or remedies to which we  are entitled under the contract, this will not constitute a waiver of such rights or  remedies and will not relieve you from compliance with such obligations.

2.     A waiver by us of any default will not constitute a waiver of any subsequent  default.

3.     No waiver by us of any of these Terms will be effective unless it is expressly  stated to be a waiver and is communicated to you in writing.

 25.  SEVERABILITY

 26.  If any court or competent authority decides that any of the provisions or paragraphs of these  terms and conditions or any provisions of a contract are invalid, unlawful or unenforceable to  any extent, the term will, to that extent only, be severed from the remaining terms, which will  continue to be valid to the fullest extent permitted by law.

 THIRD PARTY RIGHTS

 27.  Except as expressly provided, this contract is between you and us. No one other than a party  to this contract shall have any right to enforce any of its terms. The Contracts (Rights of Third  Parties) Act 1999 is expressly excluded.

 OUR RIGHT TO VARY THESE TERMS

1.     We have the right to revise and amend these Terms from time to time.

2.     You will be subject to the terms and policies in force at the time that you place  your Order with us, unless any change to those terms or policies is required to  be made by law or governmental authority (in which case it will apply to orders  previously placed by you), or if we notify you of the change to those terms or  policies before your Order is accepted by us (in which case we have the right  to assume that you have accepted the change to the terms and policies by  proceeding with your Order).

 28.  TRANSFER OF OUR RIGHTS AND OBLIGATIONS

 29.  We may transfer our rights and obligations under these Terms to another organisation, and  we will always notify you in writing if this happens, but this will not affect your rights or our  obligations under these Terms.

 GOVERNING LAW AND JURISDICTION

1.     These Terms and any dispute or claim arising out of or in connection with it or  its subject matter or formation (including non-contractual disputes or claims)  shall be governed by and construed in accordance with the law of England and  Wales.

2.     The parties irrevocably agree that the courts of England and Wales shall have  exclusive jurisdiction to settle any dispute or claim that arises out of or in  connection with these terms or its subject matter or formation (including  non-contractual disputes or claims).

3.     Although you agree that these Terms are governed by and construed in  accordance with the law of England and Wales and that the courts of England  and Wales shall have exclusive jurisdiction to settle any dispute or claim that  arises out of or in connection with these Terms or their subject matter or  formation, if you are a U.S. based purchaser and bring a claim arising out of a  transaction with Local Kettle Brothers UK in a U.S. court, you agree to resolve  any disputes related to this agreement as an individual and not as a class or  join any class. You understand that, in return for agreement to this provision  and the dispute provision above, we are able to offer these services at the  terms designated, and that your assent is an indispensable consideration to this agreement. You also acknowledge and understand that, YOU ARE       GIVING UP YOUR RIGHT TO HAVE A TRIAL BY JURY; and YOU ARE

 GIVING UP YOUR RIGHT TO SERVE AS A REPRESENTATIVE, AS A

 PRIVATE ATTORNEY GENERAL, OR IN ANY OTHER REPRESENTATIVE

 CAPACITY, OR TO PARTICIPATE AS A MEMBER OF A CLASS OF

 CLAIMANTS, IN ANY LAWSUIT INVOLVING ANY SUCH DISPUTE.

 30.  OUR DETAILS

 Luxury Kettle Brothers Ltd | www.localkettlebrothersuk.com | 07418 097795

 Incorporated in England & Wales. Registered office: Suite 37 88-90 Hatton Garden, London,

 EC1N 8PN | Registration number: 13209186

 As a consumer, nothing in these Terms will affect your legal rights.

 SELL YOUR WATCH

 INTRODUCTION

 This  section  (together  with  the  documents  expressly  referred  to  in  it)  tells  you  information  about  us  and the terms and conditions on which you sell your watch.

 These  terms  and  conditions  will  apply  to  any  contract  between  us  for  the  sale  of  your  watch  either  to  us  or  through  us.  Please  read  these  terms  and  conditions  carefully  and  make  sure  that  you  understand  them,  before  selling  any  items  to  us  or  through  us.  Please  note  that  by  selling  us  your  watch  or  instructing  us  to  sell  your  watch  on  your  behalf,  you  agree  to  be  bound  by  these  terms  and  conditions and the other documents expressly referred to in it.

 If  you  refuse  to  accept  these  terms  and  conditions,  you  will  not  be  able  to  sell  your  watch  to  us  or  sell  your watch via our website.

 These  terms  and  conditions  should  be  read  in  conjunction  with  our  “Privacy  Policy”  and  “Terms  of  Website Use” terms and conditions.

 Please  note  that  these  terms  and  conditions  only  apply  to  our  “consumer”  customers.  If  you  are  a  “business”  customers,  you  will  be  advised  of  the  applicable  terms  and  conditions  by  a  member  of  our  sales team.

 Please  ensure  that  you  review  clauses  15  and  19  as  they  include  important  limitations  on,  and  exclusions of, our liability.

 1.  DEFINITIONS

 1.  The following definitions and rules of interpretation apply in these terms and  conditions:

 Our website, the website: the website at the domain  https://www.localkettlebrothersuk.co.uk

 Watch, item: the watch (or any part of it) that you wish to sell either to us or  through us together with any accompanying box, sales literature, promotional  material and other documentation (where applicable).

 We, us, our: Luxury Kettle Brothers Ltd | www.localkettlebrothersuk.com |

 07418 097795

 Incorporated in England & Wales. Registration number: 13209186

 Working Days: a day other than a Saturday, Sunday or public/bank holiday in  England.

 You, your: the person or other entity that wishes to sell an item either to us or  through us.

·       Clause headings shall not affect the interpretation of these terms and  conditions.

·       Unless the context otherwise requires, words in the singular shall include the  plural and in the plural shall include the singular.

 2.  OUR CONTRACT WITH YOU

1.     If you would like to sell your watch to us you will need to provide us with details  of your watch, including its model, make and condition, by either entering  details on the “Sell Your Watch” page on our website or by navigating through  our catalogue on the “Sell Your Watch” page to find the watch you wish to sell  or by providing your watch details to one of our designated purchasing agents  (“Purchasing Agents”).

2.     Please provide information about your watch fully and accurately. Any  quotation, whilst given in good faith, is derived from a combination of factors  including without limitation the information supplied by you. The provision of inaccurate, false or misleading information by you may result in an inaccurate  valuation which cannot be relied upon by you.

3.     You will then either receive an e-mail from us with an initial valuation or have  the value confirmed directly by one of our designated Purchasing Agents.

4.     Please note that we may request proof of purchase from you at our discretion  by way of an original receipt or invoice, together with such other documents  that we may reasonably request in connection with the purchase of your watch.  Please see the section “Proof of Purchase” for further details.

5.     Any valuations are provided on a “subject to contract” basis and, unless  otherwise stated, are not legally binding. We reserve the right to amend or withdraw the valuation at any time without liability to you.           

6.     If you are happy with the initial valuation issued by us, or with any final value  confirmed by one of our Purchasing Agents, then you will need to arrange for  the watch to be posted to our offices in accordance with the clause governing  “Delivery” below, or alternatively handed over in-store to our designated  Purchasing Agent. The Purchasing Agent will then organise delivery of the  watch to our offices.

7.     On receipt of your watch at our offices, the purchase of your watch is subject to  due diligence checks which may include a search through The Watch Register

 (a subsidiary of the Art Loss Register) and, unless otherwise agreed with our  Purchasing Agent, also to an inspection. Please note: should your watch  match an item on The Watch Register’s database of stolen watches then Local  Kettle Brothers UK will be legally bound to secure the watch and, where necessary, inform law enforcement. In this event, no payment or credit will be             made and you will be required to contact The Watch Register directly to       resolve the issue. The Watch Register will offer its assistance in negotiating an           amicable settlement with any good faith holders. As soon as a clear check result is received, where relevant, an inspection of your watch and any        accompanying paperwork will then be carried out. Where an initial valuation         has previously been given by us we will then contact you by email with a final      valuation for your watch. Notwithstanding any such inspection or testing, you           shall remain fully responsible for the items, and any inspection or testing shall  not reduce or otherwise affect your obligations under the contract, including  without limitation those listed under “Your Undertakings” below.

·       Where relevant, a revised valuation may be offered where: (i) the watch does  not fully comply with the information provided during the valuation process; (ii)  the condition is such that it has a substantial impact on the value of the watch;  (iii) other relevant factors not disclosed affect the valuation; and/or (iv) for any other reason.         

·       If you wish to proceed with a sale you will need to accept our final valuation or             the final valuation offered by the Purchasing Agent. Subject to these terms and     conditions the contract between us will only be formed when you have        accepted the final price quoted. Upon your acceptance either: (a) we will then  send you an e-mail confirming the agreed sum to be paid by us (see “Payment           below”), when payment will be made, and the payment method; or (b) where  you are part-exchanging your watch for a new watch to be sold by the  Purchasing Agent, we will issue you with a merchandise credit [part exchange  code], which will be deducted from the purchase price of the new watch sold  by the Purchasing Agent; or (c) where you are accepting a credit from the  Purchasing Agent as consideration for the sale of your watch to us, we will  procure that the Purchasing Agent issues you with a merchandise credit equal  to the agreed final price.

·       You may purchase a watch from us in part-exchange of your current watch.  The sale of your existing watch to us and your purchase of a watch from us  shall be treated as separate contracts with the relevant terms and conditions  applicable to each. In terms of the watch that you are selling to us in  part-exchange, you are subject to these “Sell Your Watch” terms and  conditions. In terms of the watch that you purchase from us, you are subject to  our “Buy a Watch” terms and conditions. The contract between us under these  terms and conditions will only be formed when you have accepted the final  price quoted. For further information, please see “Part-Exchanges” below. If  you are purchasing a new watch from the Purchasing Agent in part-exchange  of your current watch, or if you are accepting a merchandise credit from the  Purchasing Agent, in terms of the new watch that you purchase from the

 Purchasing Agent or the merchandise credit to be issued by the Purchasing  Agent, you will be subject to the Purchasing Agent’s terms and conditions of  sale or credit.

1.     Please note that if you visit our showroom, or the store of the Purchasing  Agent, in order to sell your watch, we will need you to produce two forms of  original identification. For further information, please see “Identification” below.  If you sell in person, we will provide you with a quotation and, if this is  accepted by you, the contract will be formed on your signature of our standard  receipt.

2.     You can keep track of the process by logging into your Local Kettle Brothers  UK account. We will also keep you regularly updated by e-mail.

 3.  PRICE AND PAYMENT

1.     The prices quoted by us and all payments made by us will be in Pounds  Sterling. The price quoted will be net; please see the VAT margin scheme for  further details. If you need to refund any sum to us, this will also be in Pounds  Sterling. You will be responsible for the exchange rate and you are advised  that refunds may be affected by such exchange rate.

2.     We will make payment to the bank account advised by you or where you are  part-exchanging your watch for a new watch to be sold by the Purchasing Agent, we will issue you with a merchandise credit [part exchange code], which              will be deducted from the purchase price of the new watch sold by the  Purchasing Agent. Where you are accepting a merchandise credit from the  Purchasing Agent, the value of the merchandise credit will be in full and final  consideration for the sale of your watch to us and no further payments will be made. Please note that you are responsible for ensuring the accuracy of your  bank account details. We will not accept liability if you provide us with  inaccurate bank details.

3.     Payment will be made by Banks Automated Clearance System (BACS)  transfer and cleared funds may take approximately 7 Working Days to arrive  after payment has become due. No liability is accepted by us for any delay  which is unavoidable in the circumstances. We reserve the right to pay by any  other payment method when and where reasonable. All bank details must be  entered by you and you are responsible for the accuracy of these details.

4.     Payment to a nominated third party will generally be unacceptable.  International sellers may be subject to an additional bank charge.

5.     In the event that we discover that the watch is counterfeit, lost, stolen or  damaged or is not fully owned by you or any other undertaking provided by you  under “Your Undertakings” or any other of your contractual obligations is  breached, we have the option without prejudice to any other rights and  remedies we may have to rescind the contract(s) and, if we choose to exercise  this right, we will notify you by telephone and/or by e-mail as soon as possible  upon discovery by us. In this case, payment will not fall due. If we have already  made payment, or if you have already purchased a new watch from the  Purchasing Agent by utilising the merchandise credit given in respect of your  watch, or have already been issued with a merchandise credit from the  Purchasing Agent, you must refund us the full purchase price paid, or pay to us  or the Purchasing Agent, as we may direct, the full amount of the relevant  merchandise credit, within 7 days of receipt of notice from us. If the sale  involved a part-exchange with us, please see “Part-Exchanges” below.

6.     Any outstanding monies owed to us, including without limitation any servicing          costs agreed between us, will be deducted from any payment to you.

7.     The price quoted excludes import duty or other taxes, fees and charges (see  “Customs” below).

8.     You will pay all amounts due under these terms and conditions in full without any deduction or withholding except as required by law and you will not be         entitled to assert any credit, set-off or counterclaim against us in order to justify             withholding payment of any such amount in whole or in part. We may at any    time, without limiting any other rights or remedies we may have, set off any              amount owing to us by you against any amount payable by us to you.

9.     It is always possible that, despite our best efforts, we provide you with an              incorrect valuation. If for some reason an error in the valuation quoted has           occurred, we will rectify the valuation as soon as reasonably practicable after             notification of the mistake. If the valuation error is obvious and unmistakeable          and could have reasonably been recognised by you as a mispricing, we do not          have to buy the items from you at the incorrect price. No liability whatsoever  can be accepted by us for accidental mistakes or errors caused by system  failures.

 4.  DELIVERY

1.     You will deliver the items:

1.     to our premises at 23 Kings Hill Avenue, Kings Hill, West Malling,  ME19 4UA or as instructed by us prior to delivery (Delivery Location)  during our normal business hours or as instructed by us; or

2.     by handing the items in-store to the Purchasing Agent.

2.     Carriage, packing, insurance and any taxes or charges applicable shall be your  responsibility and at your cost unless agreed otherwise (also see “Customs”  below).

3.     You will ensure that the items are properly packed and secured in such manner  as to enable the items to withstand the normal rigours of transit and reach the  Delivery Location in good condition.

4.     Once you have accepted our initial valuation for your item, a delivery note will        be generated by us and you will be e-mailed a link to access and print this note. All items posted to us should be accompanied by a delivery note. If your             item is not accompanied by our delivery note, there could be a delay in              processing your item on arrival at the Delivery Location. This will not apply to  items handed to the Purchasing Agent where you are purchasing a new watch  from the Purchasing Agent in part-exchange of your current watch or are  receiving a merchandise credit directly from the Purchasing Agent.

5.     You must deliver the items to the Delivery Location at your own risk. We  suggest that you obtain proof of posting. If you decide not to proceed with a  sale for any valid reason, you will be responsible for the postage, packaging and insurance costs of returning the items to you unless we are returning the            watch to you as a result of a breach of an undertaking under “Your

 Undertakings” (we will return counterfeit items free of charge using the regular  post if you are based in the UK, but will make a charge of approximately £20.00 if instructed by you to return your item using the Royal Mail Special             DeliveryTM service to addresses in the UK. If you are based outside of the UK,            a courier will be selected at our discretion and postage costs will be payable by       you.)    

·       Delivery of the items will be completed on the completion of unloading the  items at the Delivery Location, or where relevant upon confirmed receipt of the  items by the Purchasing Agent.

·       Once at the Delivery Location, we will confirm receipt of your watch and it will  be inspected. This will usually take no more than 48 hours.

·       In exceptional circumstances and only by prior agreement, we may agree to  collect the items directly from you. We may make a charge for this service.

 Risk and title

1.     Your watch will be our responsibility from the time of delivery to the  Delivery Location or where relevant upon confirmed receipt of the  items by the Purchasing Agent.

1.     Subject to these terms and conditions, ownership of the watch will          pass from you to us when the contract has been completed between           us namely (a) when the purchase price has been paid to you by us;

 or (b) where you are purchasing a new watch from the Purchasing  Agent in part-exchange of your current watch, when we have issued  the [part exchange valuation code] as described above under “Our  Contract With You”; or (c) where you are receiving a merchandise  credit directly from the Purchasing Agent, when the Purchasing  Agent’s merchandise credit terms have been accepted by you.

 5.  CUSTOMS & IMPORT/EXPORT OBLIGATIONS

6.   If you are based outside of the UK, you may also have to pay import/export duties and/or  other taxes, fees and charges applied by customs or other authorities. You may also need to  make certain declarations and/or pay additional fees if your watch incorporates particular  materials (for example, but without limitation, exotic skin straps or precious stones). You  must comply with all laws and regulations of your country as well as the country to which you  are sending your watch in this regard. Any additional charges for customs clearance must be  borne by you; we have no control over these charges and cannot predict what they may be.  If you are unsure about whether these charges and/or declarations might apply to your order,  you should contact your local tax or customs office for further information prior to sending  your watch to us. We shall not be liable to you if you fail to comply with these obligations.

 THE ITEMS

7.   You will ensure that the items will:

1.     correspond with their description;    

2.     be of satisfactory quality (within the meaning of the Consumer Rights Act  2015) and as described (within the meaning of the Consumer Rights Act 2015)  and fit for any purpose held out by you or made known to you by us expressly  or by implication, and in this respect we rely on your skill and judgement; and

3.     be free from defects in design, material and workmanship.

        8. YOUR UNDERTAKINGS    

·       You confirm that:           

 Information supplied by you

1.     all the information supplied by you to us before conclusion of a contract under

 “Our Contract With You” above is true, accurate and complete;

·       you have not concealed any fact or matter concerning the identity, quality,  history, provenance, authenticity, legal status or general character of the watch,  which might be regarded by a reasonable buyer in our position as material to,  or otherwise liable to influence, the decision to buy the watch;

o   Title  the watch is your property and that you are entitled  to sell the watch free  from any charge, lien, burden or adverse claim, including any hire purchase or  other credit arrangement. In particular:

§  the watch has not been reported to the manufacturer, police or any  other authority as lost or stolen;

§  the watch is not subject to an undisclosed finance agreement; and

§  no other person has any claim to the watch, whether legal, equitable,  possessory or otherwise;

§  Condition there are no undisclosed physical defects  with the watch;

§  the watch has not been an insurance “write-off” or subject to substantial  remedial repairs;

§  the watch has not been altered or tampered with;

§  Authenticity and provenance you accept that every element  in the description of  the watch, including its make, model and serial number, is a material and  essential part of its identity and that the absence or non-fulfilment of any such  element renders the watch in the perception of us and you radically and  fundamentally different from the watch that you have agreed to supply;

§  the serial numbers and documentation are original, genuine and accurate;         

§  Taxes and Duties all charges, duties (customs or otherwise), taxes and/or any             other fees due and payable by you to any customs, tax and/or other authority in respect of your original purchase, ownership, importation/export, and/or sale              of the watch to us, have been paid in full.

·       You are fully responsible for any breach of the preceding conditions and remain so  notwithstanding discovery of such breach by us.

 REMEDIES

1.     If the items do not comply with clause 6 (The Items) and/or you are in breach  of any of the undertakings set out in clause 7 (Your Undertakings) and/or of  any other of your obligations under the contract, then, without limiting any of  our other rights or remedies, we will have the right to any one or more of the  following remedies, whether or not we have accepted the items:

2.     to terminate the contract;

3.     to reject the items (in whole or in part) and return them to you at your own risk          and expense;

4.     to require you to provide a full refund of the price of the rejected items (if paid),  or of the full amount credited to you where you have purchased a new watch  from the Purchasing Agent in part-exchange of your current watch or have  been issued a merchandise credit by the Purchasing Agent;

5.     to recover from you any costs incurred by us in obtaining substitute items from a third party; and  

6.     to claim damages for any other costs, loss or expenses incurred by us which            are in any way attributable to your failure to carry out your obligations under  the contract.        

7.     Our rights and remedies under these terms and conditions are in addition to  our rights and remedies implied by statute and common law.

8.     In addition to our Remedies set out above you agree to indemnify us against            all liabilities, claims, losses, damages, costs (including legal/other professional            costs) and expenses incurred by us as a result of a breach of any of your  obligations under the contract, including, but without limitation, any third-party  claims arising from any infringement of your obligations under clause 5

 (Customs & Import/Export Obligations) and/or clause 7 (Your Undertakings).

 11.  LIEN

 12.  Without prejudice to any of our other rights or remedies, we shall have a general and  particular lien over all items in our possession which are the property of you to secure  payment by you of all sums due from you to us under any contract whatsoever.

 PART-EXCHANGES

1.     For details of how the contract is made and the terms and conditions  applicable for a part exchange with us, please see “Our Contract With You”  above.

2.     A part-exchange allowance will be agreed between us in writing, which will be  used as part payment towards your purchase order. If an order is cancelled in  which a part-exchange is involved, whether with us or with our Purchasing  Agent, we may at our sole discretion offer either a return of your watch or  payment of the part exchange allowance.

3.     In the event that we discover that the watch you are selling us in   part-exchange either for another watch from us, or for a new watch from our  Purchasing Agent, is counterfeit, lost, stolen or damaged or is not fully owned  by you or any other undertaking provided by you under “Your Undertakings” or  any other of your contractual obligations is breached, we and/or our

 Purchasing Agent have the option to rescind either or both contracts and, if we  and/or our Purchasing Agent choose to exercise this right, we will notify you by  telephone and/or by e-mail as soon as possible upon discovery by us. In this  case, you must refund us all sums paid by us to you, or where relevant pay the  full amount credited to you, within 7 days of receipt of notice from us. If we  have already dispatched the watch you sought to purchase from us, you will  further need to either return this watch to us or pay us the full purchase price  for this watch.

·       Where your part exchange allowance exceeds the purchase price of the watch  you are agreeing to buy from us, we will issue you with the appropriate credit  by bank transfer, subject to our usual terms and conditions relating to  payments. Where your part exchange allowance is less than the purchase  price of the watch you are agreeing to buy, you will need to pay the outstanding balance by bank transfer or such other method as agreed by both   parties.

 13.  PROOF OF IDENTITY

1.     If you visit our offices or the store of our Purchasing Agent, in order to sell your  watch, we will need you to produce two forms of original identification during  your visit. We must be provided with acceptable means of identification before  we can process any payment to you, in view of our money laundering and  counterfeit item policies. We will take copies of this identification for our  records.

2.     It will be necessary for you to produce the original of one document from each  of the following two categories:

1.     Proof of identity Current valid passport

2.     Current driving licence

3.     Other (e.g. known employer identity card with photo and signature)

4.     Proof of address Recent utility bill

5.     Council tax bill

6.     Bank statement

 14.  PROOF OF PURCHASE

1.     Wherever possible, we aim to collect proof of purchase with every transaction  by way of an original receipt or invoice. A warranty card will not be accepted as  proof of purchase.

2.     If proof of purchase cannot be provided, you will be referred to a senior  member of staff who will evaluate the risks based on other information already  provided by you as above.

3.     Please be aware that our decision to continue with the transaction without   proof of purchase is at our complete discretion and we reserve the right to  cancel the transaction at any time.

 15.  LOSS OR DAMAGE

1.     If any item you have posted to us, or which has been handed to the  Purchasing Agent on our behalf is lost or damaged while it is with us or the  Purchasing Agent, and you provide satisfactory proof that you posted it and we  or the Purchasing Agent received it, we will attempt to find a suitable  like-for-like replacement but, if unsuccessful, we will pay you compensation for  the item based on the actual loss you suffer. The compensation will not exceed  the latest price quoted by us to you for purchasing the item or the trade  valuation price (whichever is applicable) at the time the item was lost or  damaged less any of our costs including without limitation servicing fees.

2.     We will transfer the full settlement sum due to you on receipt of the same from  our insurers, provided always that you will receive all amounts due within 30  days of notification by us to you of the loss or damage.

 16.  PRIVACY

 17.  Please review our Privacy Policy, which also governs your visit to Local Kettle Brothers UK,  to understand our practices. Where you are part-exchanging your watch for a new watch to  be sold by the Purchasing Agent, or are receiving a merchandise credit from the Purchasing  Agent, we will share your personal information with the Purchasing Agent for the purposes of  your part-exchange and/or the issue of the merchandise credit and they will share your  personal information with us for the purposes of collecting your watch from you. Please refer  to the Privacy Policy of the relevant Purchasing Agent for more information on how they  process your personal information.

 OUR LIABILITY

1.     Subject to clause 15(b), we shall under no circumstances whatever be liable to  you, whether in contract, tort (including negligence), breach of statutory duty,  or otherwise, for any loss of profit, or any indirect or consequential loss arising  under or in connection with a failure by us to comply with these terms and  conditions.

2.     Some jurisdictions do not allow the exclusion or limitation of liability for  incidental or consequential damages, so the above exclusion relating to any  incidental or consequential loss may not apply to you, provided always that we

will not be responsible for any incidental or consequential loss that is not  reasonably foreseeable to both you and us when you commenced using the  website or when you sold an item either to or through us.

·       Subject to clause 15 (d), our total liability to you in respect of all other losses  arising under or in connection with the sale by you of the items, whether in  contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the latest price quoted by us to purchase     your watch from you or the trade valuation (whichever is relevant).

·       Nothing in these terms shall limit or exclude our liability for any liability for  which it would be unlawful for us to exclude or restrict liability (including but not limited to: (a) death or personal injury caused by our negligence; and (b) our     fraud or fraudulent misrepresentation).

 18.  ENTIRE AGREEMENT

 1.  This agreement constitutes the entire agreement between the parties and  supersedes and extinguishes all previous drafts, agreements, arrangements  and understandings between them, whether written or oral, relating to its  subject matter.

 19.  CONFLICT WITH OTHER AGREEMENTS

 20.  This contract constitutes the entire agreement between the parties. If there is any  inconsistency between other communications and these terms and conditions, the latter shall  prevail. You acknowledge that you have not relied on any statement, promise or  representation made or given by or on behalf of us which is not set out in these terms and  conditions.

 NO PARTNERSHIP OR AGENCY

 21.  Except as expressly provided, nothing in these terms and conditions is intended to, or shall  be deemed to, establish any partnership or joint venture between the parties, constitute  either party the agent of the other, nor authorise a party to make or enter into any  commitments for or on behalf of the other party.

 EVENTS OUTSIDE OF OUR CONTROL

 22.  We will not be responsible for any failure to perform, or delay in performance of, any of our  obligations under these terms and conditions that is caused by events outside our  reasonable control including without limitation Acts of God, fire, flood, severe weather,  explosion, war, act of terrorism, industrial dispute (not involving Local Kettle Brothers UK  employees), or acts of local or central government or other competent authorities. This does  not affect your statutory rights.

 COMMUNICATIONS BETWEEN US

1.     When we refer, in these terms and conditions, to “in writing”, this will include  e-mail.

2.     If you wish to contact us in writing, or if any clause in these terms and  conditions requires you to give us notice in writing, you can send this to us by  e-mail or by pre-paid post to Local Kettle Brothers UK Limited at  [email protected] or 23 Kings Hill Avenue, Kings Hill, West Malling, ME19 4UA. We will confirm receipt of this by contacting you in writing,  normally by e-mail.

 23.  WAIVER

1.     If we fail, at any time during the term of a contract, to insist upon strict  performance of any of your obligations under the contract or any of these  terms and, or if we fail to exercise any of the rights or remedies to which we  are entitled under the contract, this will not constitute a waiver of such rights or  remedies and will not relieve you from compliance with such obligations.

2.     A waiver by us of any default will not constitute a waiver of any subsequent  default.

3.     No waiver by us of any of these terms and conditions will be effective unless it  is expressly stated to be a waiver and is communicated to you in writing.

 24.  SEVERABILITY

 25.  If any court or competent authority decides that any of the provisions or paragraphs of these  terms and conditions or any provisions of a contract are invalid, unlawful or unenforceable to  any extent, the term will, to that extent only, be severed from the remaining terms, which will  continue to be valid to the fullest extent permitted by law.

 VARIATION

 26.  No variation of this agreement shall be effective unless it is in writing and signed by the  parties (or their authorised representatives).

 THIRD PARTY RIGHTS

 27.  This contract is between you and us. No one other than a party to this agreement shall have  any right to enforce any of its terms. The Contracts (Rights of Third Parties) Act 1999 is  expressly excluded.

 OUR RIGHT TO VARY THESE TERMS AND CONDITIONS

1.     We have the right to revise and amend these terms and conditions from time to  time.

2.     You will be subject to the policies and terms and conditions in force at the time  that you agree to our terms and conditions, unless any change to those  policies or these terms and conditions is required to be made by law or  governmental authority (in which case it will apply to orders previously placed  by you), or if we notify you of the change to those policies or these terms and  conditions before you agree to proceed with a sale (in which case we have the  right to assume that you have accepted the change to the terms and  conditions).

 28.  GOVERNING LAW AND JURISDICTION

1.     This agreement and any dispute or claim arising out of or in connection with it  or its subject matter or formation (including non-contractual disputes or claims)  shall be governed by and construed in accordance with the law of England and  Wales.

2.     The parties irrevocably agree that the courts of England and Wales shall have  exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this agreement or its subject matter or formation (including  non-contractual disputes or claims).

3.     Although you agree that this Agreement is governed by and construed in  accordance with the law of England and Wales and that the courts of England  and Wales shall have exclusive jurisdiction to settle any dispute or claim that  arises out of or in connection with this Agreement or its subject matter or  formation, if you are a U.S. based purchaser and bring a claim arising out of a  transaction with Local Kettle Brothers UK in a U.S. court, you agree to resolve  any disputes related to this agreement as an individual and not as a class or  join any class. You understand that, in return for agreement to this provision  and the dispute provision above, we are able to offer these services at the  terms designated, and that your assent is an indispensable consideration to  this agreement. You also acknowledge and understand that, YOU ARE  GIVING UP YOUR RIGHT TO HAVE A TRIAL BY JURY; and YOU ARE

 GIVING UP YOUR RIGHT TO SERVE AS A REPRESENTATIVE, AS A

 PRIVATE ATTORNEY GENERAL, OR IN ANY OTHER REPRESENTATIVE

 CAPACITY, OR TO PARTICIPATE AS A MEMBER OF A CLASS OF

 CLAIMANTS, IN ANY LAWSUIT INVOLVING ANY SUCH DISPUTE.

 29.  OUR DETAILS

 Luxury Kettle Brothers Ltd “Local Kettle Brothers UK”| www.localkettlebrothersuk.com | 07418  097795

 Incorporated in England & Wales. Registered office: Suite 37 88-90 Hatton Garden, London,

 EC1N 8PN | Registration number: 13209186

 If you are a consumer, nothing in these terms and conditions will affect your statutory rights.

 BUY BACK GUARANTEE

 Your  watch  may  be  accompanied  by  our  buy  back  guarantee  (if  advised  accordingly),  which  means  that  we  guarantee  to  purchase  your  watch  from  you  for  a  sum  of  at  least  the  value  stated  in  your  buy  back  letter  (the  “Offered  Price”)  on  or  after  two  years  following  your  purchase  of  the  watch  from  us,  subject to the following terms and conditions.

 The  buy  back  guarantee  is  subject  to  us  inspecting  your  watch  and  your  watch  being  returned  us  in  good  and  saleable  condition  with  all  associated  boxes,  paperwork,  link(s)  and  all  other  components  (where  applicable).  Any  devaluation  as  a  result  of  a  missing  box,  paperwork,  link(s)  and/or  components  will  lead  to  a  deduction  from  the  Offered  Price.  Any  servicing  or  refurbishment  work  deemed  as  necessary  by  us  will  be  deducted  from  the  Offered  Price.  In  particular,  we  may  make  deductions  from  the  Offered  Price  for  wear  of  the  watch  strap,  glass,  clasp  and  other  cosmetic  damage,  as  well  as  normal  wear-and-tear  and  damage  caused  to  your  watch  by  accidents,  mishandling, mistreatment or negligence.

 If  you’ve  been  provided  a  “Part  Exchange  Only”  buy  back  guarantee,  the  amount  paid  will  be  offered  only  as  credit  against  another  stock  item.  You  will  not  be  paid  in  any  other  form,  including  without  limitation by  cash,  cheque  or  bank  transfer.  Where  the  Offered  Price  is  more  than  the  purchase  price  of  the  watch  you  wish  to  purchase  from  us,  we  will  not  issue  you  any  change.  Where  the  Offered  Price  is  less  than  the  purchase  price  of  the  watch  you  wish  to  purchase  from  us,  you  must  pay  us  the  outstanding  balance.  The  transaction  will  be  subject  to  our  usual  ‘Buy  A  Watch’  and  ‘Part-Exchange’  (please  see  ‘Sell  Your  Watch’)  terms  and  conditions,  as  amended  from  time  to  time.  If  an  order  is  cancelled,  a  credit  note  will  be  issued  or  your  watch  returned  to  you  if  not  sold,  at  our  discretion.  Any  subsequent  purchases  may  not  benefit  from  the  buy  back  guarantee.  Please  see  ‘Buy  a  Watch’  clause 12(m) for when a credit note is used.

 In  order  to  maintain  your  buy  back  guarantee,  you  will  need  to  return  your  watch  to  us  at  least  once  every  2  years  from  and  including  the  date  of  purchase  so  that  we  may  carry  out  a  health  check  on  your  watch  (date  of  purchase  means  the  date  that  we  receive  full  and  cleared  funds  for  the  purchase  price  of  your  watch;  this  is  the  date  we  receive  the  final  balance  payment  where  you  pay  by  instalments,  unless  you  enter  a  finance  agreement*).  For  example,  if  we  receive  your  final  payment  on  05  February  2012,  you  will  need  to  return  your  watch  to  us  so  that  we  receive  it  by  04  February  2014  and  then  subsequently  at  two-yearly  intervals  i.e.  by  04  February  2016,  04  February  2018  etc.)  Please  note  that  for  the  purposes  of  your  free  health  check,  the  earliest  date  on  which  we  will  accept  your  watch  is  1  calendar  month  prior  to  the  relevant  due  date  (so,  in  the  example  above  for  the  first  health  check,  04  January  2014).  We  will  endeavour  to  send  you  reminders  prior  to  each  health  check  due date, though are under no obligation to do so.

 The  buy  back  guarantee  will  be  invalidated  in  the  event  that  a  third  party  carries  out  any  tests  or  work  on  your  watch  (including,  without  limitation,  dismantling  your  watch  to  carry  out  an  inspection)  without our prior knowledge and consent.

 The  use  of  aftermarket  components  can  severely  compromise  the  technical  performance,  reliability  and  waterproofness  of  your  watch.  Any  modification  of  your  watch  by  the  addition  or  substitution  of  components  by  aftermarket  products  that  have  not  been  provided  by  the  manufacturer  will  invalidate  the buy back guarantee.

 If  your  health  check  reveals  any  issue  with  your  watch  that  is  covered  by  our  warranty  (please  see  our  full  warranty  terms  and  conditions),  then  we  will  notify  you  accordingly  and,  on  your  instruction,  carry  out  our  recommended  works  free  of  charge.  We  will  not  be  liable  for  the  costs  of  any  service  and/or  repair  work  revealed  as  necessary  following  the  health  check  carried  out  by  us  if  such  work  is  not covered by the terms of our warranty.

 Please  note  that  you  must  securely  deliver  the  watch  to  our  appropriate  service  centre  as  advised  and  with  adequate  insurance,  whether  for  the  health  check  or  to  return  your  watch  under  the  buyback  scheme  or  for  any  other  reason,  which  shall  be  your  responsibility  and  at  your  cost  unless  stated  otherwise.  If  you  are  based  in  the  UK  and  you  have  returned  your  watch  to  us  for  the  free  health  check,  we  will  not  make  a  charge  for  the  postage  and  packaging  costs  of  returning  the  watch  to  you.  We  will  charge  for  postage  and  packaging  and  all  other  taxes,  fees  and  charges  applied  by  customs incurred for returning your watch to you if you are based outside of the UK.

 Your  buy  back  guarantee  is  personal  to  you  and  is  non-transferable.  The  terms  of  this  Buy  Back

 Guarantee  are  in  addition  to  your  legal  rights.  Advice  about  your  legal  rights  is  available  from  the  Citizens’ Advice Consumer Service (website www.adviceguide.org.uk or call on 03454 040506).

 *  Where you  enter  into  a  finance  agreement,  the  date  of  purchase  means  the  date  we  receive  the  first  balance  payment  in  full  and  cleared  funds  from  the  finance  company.  You  must  have  paid  for  the  watch in full by the buy back date (2 years after purchase) in order for the guarantee to operate.

 WARRANTY

 Our  pre-owned  watches  are  accompanied  either  by  our  Full  or  Limited  24  month  warranty  (the  “Warranty”)  from  the  day  you  receive  your  watch,  protecting  your  watch  against  manufacturing  and  mechanical  defects,  subject  to  the  following  terms  and  conditions.  Our  Warranty  does  not  include  new watches that remain under cover of the Manufacturers warranty.

 If  your  watch  is  protected  by  a  Limited  Warranty,  given  its  age,  we  do  not  guarantee  that  your  watch  will  keep  typical  expected  tolerances  for  timekeeping,  and  it  is  no  longer  suitable  for  use  in  wet  environments or submersion in water.

 Your  Warranty  will  be  registered  to  your  current  postal  address.  To  ensure  your  Warranty  remains  valid,  please  make  sure  that  you  inform  us  of  any  changes  to  your  contact  details  without  delay,  including  your  full  name,  postal  address,  email  address  and  telephone  number.  If  the  goods  are  being  purchased  with  the  intention  of  being  a  gift,  we  would  require  the  contact  details  of  the  intended recipient.

 The  Warranty  does  not  cover  theft  or  loss  of  your  watch,  normal  wear-and-tear,  damage  caused  to  your  watch  by  accidents,  mishandling,  mistreatment  or  negligence  (including,  without  limitation,  damage  caused  by  failure  to  follow  manufacturer  and/or  our  instructions).  In  particular,  wear  of  the  watch  strap,  glass,  clasp  and  cosmetic  damage  are  not  covered  by  our  Warranty.  If  your  watch  is  covered  by  our  Limited  Warranty,  deviations  in  time-keeping  or  damage  caused  to  your  watch  by  water ingress are not covered by our Warranty.

 If  your  watch  is  returned  to  us  due  to  a  valid  claim  against  our  Warranty  whilst  it  is  still  protected  by  the  manufacturer  warranty,  we  reserve  the  right  to  proceed  with  the  works  through  the  manufacturer  warranty in the first instance.

 Your  Warranty  will  be  invalidated  in  the  event  that  a  third  party  carries  out  any  tests  or  work  on  your  watch  (including,  without  limitation,  dismantling  your  watch  to  carry  out  an  inspection)  without  our  prior knowledge and consent.

 The  use  of  aftermarket  components  can  severely  compromise  the  technical  performance,  reliability  and  waterproofness  of  your  watch.  Any  modification  of  your  watch  by  the  addition  or  substitution  of  components  by  aftermarket  products  that  have  not  been  provided  by  the  manufacturer  will  invalidate  your Warranty.

 In  the  event  of  a  claim  against  your  Warranty,  we  will  refund,  repair  or  replace  your  watch  at  our  sole  discretion. Time will not be of the essence for completion of any works carried out under Warranty.

 We  have  the  final  decision  on  all  claims  against  our  Warranty.  If  any  dispute  arises  in  connection  with  the  Warranty,  we  reserve  the  right  to  instruct  an  independent  third  party  watchmaker  nominated  by  us  to  determine  the  issues  in  dispute,  though  are  under  no  obligation  to  do  so.  The  conclusion  in  the  report  to be  provided  by  the  third  party  will  be  binding  as  between  the  parties.  Please  note  that  the  recommendations  of  the  manufacturer  are  expressly  excluded  for  the  purposes  of  our  Warranty,  where such recommendations conflict with our advice.

 If  you  are  based  outside  of  the  United  Kingdom,  you  may  have  to  pay  import  duty  or  other  taxes,  fees  and  charges  applied  by  customs  or  other  authorities  of  your  country  for  work  done  under  Warranty, particularly if you do not correctly complete the relevant declarations.

 Please  note  that  you  must  securely  deliver  the  watch  to  our  service  centre  as  advised  and  with  adequate  insurance,  whether  for  the  health  check  or  to  claim  against  your  Warranty  or  for  any  other  reason,  which  shall  be  your  responsibility  and  at  your  cost  unless  stated  otherwise.  If  you  are  based  in  the  UK  and  have  a  valid  claim  against  your  Warranty,  we  will  not  make  a  charge  for  the  postage  and  packaging  costs  of  returning  the  watch  to  you  (unless  the  work  involves  battery  replacement  only).  We  will  charge  for  postage  and  packaging  and  all  other  taxes,  fees  and  charges  applied  by  customs incurred for work carried out under Warranty if you are based outside of the UK.

 Delivery  of  the  watch  will  be  completed  when  we  deliver  the  watch  to  the  address  given  in  your  order  or when the watch is collected from our offices (by you or your representative).

 If  you  arrange  for  another  courier  to  collect  the  watch,  delivery  will  be  completed  when  the  watch  is  collected  from  our  offices.  This  means  that  we  will  not  be  responsible  if  the  watch  is  lost  or  damaged  in the course of transit.

 The watch will be your responsibility from the completion of delivery.

 Your  Warranty  is  personal  to  you  and  is  non-transferable.  The  Warranty  is  in  addition  to  your  legal  rights.  Advice  about  your  legal  rights  is  available  from  the  Citizens’  Advice  Consumer  Service  (website www.adviceguide.org.uk or call on 03454 040506).

 If  you  wish  to  make  a  claim  against  your  Warranty,  please  contact  a  member  of  our  warranty  team  by  calling 01622 621 392 (press 1 for Aftersales) or emailing [email protected]

 *  Where  you  enter  into  a  finance  agreement,  the  date  of  purchase  means  the  date  we  receive  the  final balance payment in full and cleared funds from the finance company.

 VALUATIONS

 If  Local  Kettle  Brothers  UK  is  instructed  by  a  customer  to  carry  out  such  a  valuation,  the  following  terms and conditions apply:

1.     Local Kettle Brothers UK must physically inspect the watch.

2.     The watch must be delivered by the customer to premises designated by Local Kettle  Brothers UK.

3.     The watch is your responsibility until it reaches our office. Please ensure you package  your watch to prevent any damage to the item. We recommend you obtain proof of  posting.

4.     All deliveries and insurance costs of the watch while in transit are at the customer’s  expense.

5.     Local Kettle Brothers UK will not be bound by any description provided or assumed by  either party which, after investigation, proves to be different from that stated on  submission of the watch by the customer.

6.     A Local Kettle Brothers UK valuation will not prove to verify the provenance of the         customer’s watch.

7.     Local Kettle Brothers UK shall not be liable for the repair of any watch which is revealed  as required as a result of Local Kettle Brothers UK carrying out the valuation procedure.  8. The customer shall provide Local Kettle Brothers UK without delay any information that     Local Kettle Brothers UK reasonably requires in order to complete the valuation process,               which shall include an on-going obligation on the customer to provide Local Kettle  Brothers UK without delay any information which could affect the level of valuation, and  shall inform Local Kettle Brothers UK without delay in the case of any discrepancy  between a Local Kettle Brothers UK valuation and valuations carried out by other  parties.

8.     Local Kettle Brothers UK reserves the right at its sole discretion to decline to accept any  instruction by a customer for a watch valuation.

9.     The Time Services terms and conditions apply to any valuation we give. Please note that  Clause 9 of the Time Services terms and conditions below includes important limitations  of our liability for work carried out by us and third parties. If you do not accept this  clause, please either arrange your own insurance accordingly or do not send your watch  to us.

 TIME SERVICES

 INTRODUCTION

 These  terms  and  conditions  will  apply  to  any  contract  between  us  for  any  work  that  either  we  carry  out  for  you  or  we  instruct  to  be  carried  out  on  your  behalf.  By  requesting  a  quotation,  you  agree  to  these terms and conditions.

 These  terms  and  conditions  should  be  read  in  conjunction  with  any  other  terms  and  conditions  referred to in this document.

 We  draw  your  attention  to  clause  5(h)  and  5(i)  below  where  we  are  either  unpaid  or  you  fail  to  collect  your watch within 12 months.

 Please  also  ensure  that  you  review  clauses  4,  9  and  14  as  they  include  important  limitations  on,  and  exclusions  of,  our  liability  for  work  carried  out  by  us  and  third  parties.  If  you  do  not  accept  this  clause, please either arrange your own insurance accordingly or do not send your watch to us.

 1.  INTERPRETATION

 1. The following definitions and rules of interpretation apply in these terms and  conditions:

 Refurbishment: a valet service of your watch to clean and restore shine.  Service: the servicing and/or repair of your watch, which may involve without  limitation an overhaul of the movement, the addition or substitution of parts or  other work.

 Time Services warranty: the warranty provided when Time Services originally  carries out chargeable work on your watch.

 Watch: the watch (or any part of it) that is the subject of the quotation and (if  proceeded) the work.

 Local Kettle Brothers UK warranty: the warranty provided by Local Kettle  Brothers UK on the original sale of your watch to you.

 We, us, our: Luxury Kettle Brothers Ltd | www.localkettlebrothersuk.com |

 07418 097795. Incorporated in England & Wales. Registered office: Suite 37  88-90 Hatton Garden, London, EC1N 8PN | Registration number: 13209186  Website: the website at the domain www.localkettlebrothersuk.com.

 Work: servicing, refurbishment, battery replacements, testing, links (addition or  removal) and/or other work as applicable.

 You, your: the person or other entity that instructs us to carry out work on  the  watch.

·       Clause headings shall not affect the interpretation of these terms and  conditions.

·       A reference to writing or written includes e-mail.

·       Unless the context otherwise requires, words in the singular shall include the  plural and in the plural shall include the singular.

 2.  WHAT TO EXPECT

1.     We will assess your watch on receipt to determine the scope of work required,  unless your instructions are limited (for example, to add/remove links or to  replace a battery only, in which case we will not carry out a full diagnostic  investigation unless requested).

2.     We may need to dismantle your watch in order to determine the scope of work  required, which you consent to by providing us with your watch (unless your  watch is covered by a manufacturer warranty, in which case we will arrange for your watch to be sent to the manufacturer unopened unless you instruct            otherwise).

3.     Once we have determined the scope of work required, we will provide you with  a written quotation. No work will be started until you have accepted our  quotation and given us permission to start work (see clause 8 regarding your  right to cancel), either orally or in writing. If you choose not to proceed with the  work, we will charge you for return postage (please see ‘Price and Payment’  below).

4.     Any quotation that we give either before receipt of your watch or before we  have had an opportunity to carry out a full assessment of your watch, though given in good faith, is an estimate only. We may need to alter our quotation  once we have carried out a full inspection.

5.     Although we carefully assess your watch on receipt to determine the scope  and cost of work required, we reserve the right to charge for any unforeseeable  work, additional parts or increase in the cost of parts. If this is necessary, we  will notify you as soon as possible to obtain your consent.

6.     If you choose for your watch to be returned to you before completion of the  work, we reserve the right to charge for work completed until the date you  notify us of the same. In this event, your watch will not be accompanied by our  warranty and may be returned to you dismantled and/or non-water resistant.  See clause 8 regarding your right to cancel.

7.     We reserve the right (though are under no obligation) to refuse to carry out (or arrange to be carried out) any work on your watch for any reason (for example,   because we feel that the work requested would prove detrimental to the  character of the watch). We will inform you accordingly and provide you with a  full refund if you have paid us in advance.

8.     All refurbishments must be accompanied by our service; we do not offer  refurbishments as a standalone service. We will use reasonable care and skill  in refurbishing your watch, which extends to all visible metal parts (including  metal straps and cases) and may include plexiglass, but it may not be possible  to remove some scratches, dents or marks. Unfortunately, we cannot refurbish  gold-plated watches, crystal glass or sapphire glass. We will need to inspect  white gold watches to determine whether or not we can offer a refurbishment.

9.     Where in our opinion your watch requires replacement parts, we will fit only  genuine and exact replacement parts whenever possible. If we are unable to do this, we will obtain your consent to use non-genuine parts before           proceeding, in accordance with BHI guidelines.    

10.  If work carried out on your watch involves the replacement of components and  you request the return of the original components to you, we will use  reasonable endeavours to comply with your request though are under no  obligation to do so. In particular, we have no control over third parties including  manufacturers to ensure such requests are met. Many manufacturers will only  supply parts on an exchange basis.

11.  If at any time we need to take your instructions/obtain your consent under  these terms and conditions, we may do so either orally or in writing, though we  reserve the right to request that you confirm your instruction in writing before  we proceed.

12.  Without prejudice to clause 4(e), we will carry out all work with reasonable care  and skill.

 3.  TIME FOR COMPLETION OF WORK

1.     We shall perform the Services within a reasonable time taking into account our  reliance on third party provider and use reasonable endeavours to meet any  anticipated completion date where given. All dates quoted for completion of the  work are estimates only and you acknowledge that a reasonable time for completion of the work may extend to several months for factors outside of our  reasonable control, for example where manufacturer involvement is necessary  (including without limitation in the sourcing of genuine and non-genuine parts).

2.     Some jurisdictions do not allow a complete exclusion for delay, so the clause  above may not apply to you, provided always that we will not be responsible  for any loss of profit, or any indirect or consequential loss where the delay  stems from causes beyond our control, including without limitation a delay  caused by a manufacturer.

 4.  EXTERNAL WORK

1.     If we are unable to carry out work on your watch in our workshop (for example,  because your watch is still covered by its original manufacturer warranty or  because we cannot source the essential parts required for your watch), we  may need to outsource your watch to a manufacturer.

2.     If we need to send your watch to a manufacturer, this is likely to increase the  cost (unless completed under warranty) and time for completion of the work.  We will only send your watch to a manufacturer with your consent.

3.     We will provide you with a copy of the manufacturer’s quotation as soon as  possible after receipt by us for your approval, either orally or in writing. You  acknowledge that we act as an intermediary only and that we have no control  over their quotation and any additional charges incurred.

4.     If you do not accept the manufacturer quotation and choose not to proceed          with the work, an administrative charge may be applied by them. We will seek  to warn you in advance where possible of potential administrative charges, but  in any event you agree to reimburse us any such charges.

5.     While we will make reasonable efforts to ensure reasonable standards of skills,  integrity and reliability in the third parties we instruct to carry out work on your  watch on your behalf and to comply with your requirements, you accept and  agree that we give no warranty as to the suitability of any third party for any  work.

6.     Without prejudice to clause 9(a), we do not accept any liability whatsoever in  relation to the work carried out by manufacturers.

7.     You may benefit from a warranty provided by the manufacturer. For details of the applicable terms and conditions, please refer to the manufacturer’s         warranty. We do not guarantee the work carried out by third parties.

8.     If you are a consumer, a manufacturer’s warranty is in addition to your legal  rights. Advice about your legal rights is available from the Citizens’ Advice

       Consumer Service (website www.adviceguide.org.uk or call on 03454 040506).                                                                              

 5.  PRICE AND PAYMENT

1.     The price you pay depends on the work that either we or a third party agree to  carry out on your behalf.

2.     A servicing quotation is available on request. The standard cost of a  refurbishment is £90 inclusive of VAT, unless advised differently. Please  contact a member of our team in relation to any other work.

3.     If you have a valid claim against our warranty then we will carry out the work  free of charge, subject to our ‘Time Services Warranty’ clause below.

4.     The price quoted to you is in Pounds Sterling unless advised differently. You  will be responsible for the exchange rate and you are advised that any refunds  may be affected by such exchange rate. Payments must be made in pounds  sterling and any refunds will only be issued in Pounds Sterling.

5.     The price quoted includes VAT (or similar sales tax) at a rate of 20% (or other          prevailing rate). However, if the rate of VAT changes between the date of the  quotation and the date of delivery or performance, we will adjust the rate of  VAT that you pay for work to be carried out by us, unless you have already  paid for the work in full before the change in the rate of VAT takes effect.

6.     The price for the work excludes delivery costs (between us and you and          between us and the manufacturer if applicable), which will be added to the total  amount due (please see ‘Delivery’ below).

7.     If we receive a watch for work that is quoted but not proceeded, then a return  postage cost of £12.00 will apply if you are based in the UK (unless the  decision not to proceed with the work is ours, in which case no return postage  charge will apply). If you are based outside of the UK, a courier will be selected  at our discretion and postage and insurance costs will be payable by you.

8.     All fees due to us must be paid by you before we can arrange to return your  watch to you. Without prejudice to any of our other rights or remedies, we shall  have a general and particular lien over all items in our possession which are  the property of you to secure payment by you of all sums due from you to us  under any contract whatsoever.

9.     We reserve the right (without prejudice to our other rights and remedies) to sell              any uncollected or unpaid watches 12 months after the completion date to            recover the outstanding money owed to us. We will notify you of the same at  least one month before we seek to exercise this right. We will deduct money outstanding to us and our administrative charges in exercising this right from      the sums achieved, and seek to return any balance to you (provided you give            us your current bank details).

 6.  TIME SERVICES WARRANTY

1.     Any chargeable work (excluding without limitation work carried out under our  Local Kettle Brothers UK warranty) which involves a full service including a  complete overhaul of the movement will entitle you to a 24-month Time

 Services warranty, protecting your watch against defects arising from our work.  Any minor repairs will only be guaranteed to the extent of the exact work  carried out.

·       Your warranty is valid from the date of completion of the work. Any work   carried out under our warranty (whether a Local Kettle Brothers UK warranty or  a Time Services warranty) will not extend the warranty period.

·       Your warranty will be registered to your current postal address. To ensure your  warranty remains valid, please make sure that you inform us of any changes to your contact details without delay, including your full name, postal address,  e-mail address and telephone number.

·       Our warranty does not cover theft or loss of your watch, normal wear-and-tear,  damage caused to your watch by accidents, mishandling, mistreatment or  negligence (including, without limitation, damage caused by failure to follow  manufacturer and/or our instructions). In particular, components not fitted by  us, battery replacements, wear of the watch strap, glass, clasp and cosmetic  damage are not covered by our warranty.

·       Your warranty will be invalidated in the event that a third party carries out any  tests or work on your watch (including, without limitation, dismantling your  watch to carry out an inspection) without our prior knowledge and consent.

·       In the event of a claim against your warranty, we will seek to repair your watch free of charge (excluding any parts necessary). You will need to notify us of         your claim as soon as reasonably possibly after your discovery of a problem  with your watch, and in any event no later than 2 weeks after you first notice  the problem. We will seek to complete the work within a reasonable period of  time, but you acknowledge that a reasonable period of time may extend to  several months when unavoidably caused by factors beyond our reasonable  control, particularly given our reliance on third parties and the worldwide  shortage of watchmakers. Please see clause 3 above.

·       As stated above, we do not provide a warranty where the work is completed by  a manufacturer.

·       We have the final decision on all claims against our warranty. If any dispute  arises in connection with the warranty, we reserve the right to instruct an independent third party watchmaker nominated by us to determine the issues             in dispute, though are under no obligation to do so. The conclusion in the report to be provided by the third party will be binding as between the parties.         Please note that the recommendations of the manufacturer are expressly  excluded for the purposes of our warranty, where such recommendations conflict with our advice.              

·       You must comply with our delivery instructions (see ‘Delivery’ below).

·       Your warranty is personal to you and is non-transferable, though may be  transferred with our written consent. The warranty is in addition to your legal  rights. Advice about your legal rights is available from your local Citizens’  Advice Bureau or Trading Standards office.

·       If you wish to make a claim against your warranty, please contact a member of  our servicing team by calling 01622 621 392 (press 4 for servicing) or emailing  [email protected].

 7.  DELIVERY

1.     You must send your watch to Time Services, 23 Kings Hill Avenue, Kings Hill,  West Malling, ME19 4UA unless advised differently. Postage, packaging and  insurance will be your responsibility and at your cost (we recommend you  follow our instructions, including by using a tracked mail system and retaining proof of postage). Please ensure that you pack your watch appropriately to  prevent damage during transit.

2.     If you are based within the UK, we will return your watch to you once the work  is completed by Royal Mail’s Special Delivery™ and postage will be at your  cost (£12.00 unless advised differently). If you are based outside of the UK, a  courier will be selected at our discretion and postage and insurance costs will  be payable by you.

3.     If you are based in the UK and have a valid claim against your warranty, we     will provide you with a pre-paid envelope to return your watch to us and we will  not make a charge for the postage and packaging costs of returning the watch  to you (unless the work involves battery replacement and/or link addition or removal only, which in any event is not covered under warranty). We will           charge for postage, packaging, insurance and all other taxes, fees and  charges applied by customs incurred for work carried out under warranty if you  are based outside of the UK. In all cases, you remain responsible for ensuring  that you pack your watch appropriately to prevent damage during transit.

4.     Delivery of the watch will be completed when we deliver the watch to the  address you gave us or you collect the watch from us (we require ID for  collections). Please note that if you arrange for your own courier to collect your  watch or choose another postal method, delivery will be completed when the  watch is collected from our offices.

5.     Please see clause 9 below in relation to our maximum liability. We recommend        that you check your household insurance policy to ensure that your watch is  covered whilst it is with us and whilst in transit back to you, or arrange an appropriate extension to your policy.           

6.     Risk in the watch will pass to you on completion of delivery.        

7.     If you are based outside of the UK, you may also have to pay import/export  duty or other taxes, fees and charges applied by customs or other authorities  for work carried out on your watch, particularly if you do not correctly complete  the relevant declarations (if based outside the EU, ordinarily you should mark  the watch as a ‘return for repair’). You must comply with all laws and  regulations of your country. Any additional charges for customs clearance must  be borne by you; we have no control over these charges and cannot predict  what they may be. If you are unsure about whether these charges might apply  to your order, you should contact your local tax or customs office for further information.  

 8.  YOUR RIGHT TO CANCEL

1.     You have a right to cancel this contract without giving any reason. The period  will expire 14 days from the day after you agree to our quotation to carry out  the service or 14 days after your watch is returned following a service where  we have also supplied parts. When you agree to our quotation we will also ask  your permission to start work during the cancellation period – see clauses 9(d)

 & 9(e) below

·       To exercise the right to cancel you must inform us, please either email the  sales advisor that dealt with your Order or email our Customer Services team  at Local Kettle Brothers UK at  [email protected] .  You can also  call 07418 097795 or write to us at Local Kettle Brothers UK, Suite 37 88-90  Hatton Garden, London, EC1N 8PN.

·       To meet the cancellation deadline it is sufficient for you to send your  communication concerning your exercise of the right to cancel before the  cancellation period has expired

·       If we are carrying out a service without supplying any parts, and you have  given us permission to start work on your watch during the cancellation period,  you will pay us an amount which is in proportion to the work that we have  completed up to when you communicated us your cancellation from this  contract, in comparison with the full price of the contract. If we have completed  the work you will lose the right to cancel this contract. In the event that you are  due any reimbursement we will refund you within 14 days from when you  informed us of your wish to cancel. We will make the reimbursement using the  same means of payment as you used for the initial transaction, unless you  have expressly agreed otherwise; in any event you will not incur any fees as a  result of the reimbursement

·       If we are carrying out a service which includes supplying parts, and you have  given us permission to start work on your watch during the cancellation period,  you will pay us an amount which is in proportion to the work that we have  completed up to when you communicated us your cancellation from this  contract, in comparison with the full price of the contract. If we have completed  the work you will have to pay our full labour costs. With regard to any parts that  we have supplied:

o   We may make a reduction in any reimbursement for the price of the  parts to take account of any loss in value due to them being fitted into  your watch

o   It will be your responsibility to remove the parts from your watch, if  we have returned it to you, and return them to us at your cost

o   You shall send the parts back or hand them over to us without undue  delay and in any event not later than 14 days from the day on which  you communicate your cancellation from this contract to us. The  deadline is met if you send back the parts before the period of 14  days has expired

o   Provided that you comply with the terms of this clause 8, you will be  reimbursed within 14 days of the date we receive the returned parts  or from when we receive proof that you have sent the parts back to  us, whichever is the earliest. We will make the reimbursement using  the same means of payment as you used for the initial transaction,  unless you have expressly agreed otherwise; in any event you will  not incur any fees as a result of the reimbursement

o   Advice about your legal rights is available from the Citizens’ Advice  Consumer Service (website: www.adviceguide.org.uk or call us on  03454 040506). Nothing in our Terms will affect your legal rights.

 9.  OUR LIABILITY

1.     Nothing in these terms and conditions shall limit or exclude our liability for any  matter in respect of which it would be unlawful for us to exclude or restrict  liability (including without limitation: (a) death or personal injury caused by our  negligence; and (b) our fraud or fraudulent misrepresentation).

2.     Subject to the clauses 9(a) and 9(c), we shall under no circumstances  whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for: (i) loss of profits; (ii) loss of sales or      business; (iii) loss of agreements or contracts; (iv) loss of anticipated savings;               (v) loss of or damage to goodwill; (vi) loss of use or corruption of software, data  or information; or (vii) any indirect or consequential loss arising under or in  connection with work carried out under these terms.

3.     Some jurisdictions do not allow the exclusion or limitation of liability for  incidental or consequential loss, so the above exclusion at clause 9(b) (vii)  may not apply to you, provided always that we will not be responsible for any  incidental or consequential loss that is not reasonably foreseeable to both you  and us when you instructed us to proceed the work. Loss or damage is  foreseeable if they were an obvious consequence of our breach or if they were  contemplated by you and us at the time we entered into the contract.

4.     In the event that we lose or damage your watch, we will pay for the reasonable costs of the repair or replacement (less wear or tear) of your watch if we have               been negligent.

5.     Without prejudice to clauses set out above, we shall not be liable to you for any  loss, injury, damage, expense or delay incurred or suffered by you arising  directly or indirectly from or in any way connected with: (i) a failure by you to  reclaim or pay for your watch within 12 months of the date of completion of the  work; (ii) any sentimental or other non-commercial value stated by you to attach to your watch; (iii) the mechanical workings of your watch, either whilst           the watch is in our possession or after work has been completed on your  watch, unless you instruct us to carry out a full service of your watch which              includes a complete overhaul of the movement; (iv) components not replaced  by us; (v) any refusal by a manufacturer or other parties to carry out work  under warranty or otherwise as a result of work carried out by or on behalf of  us (including without limitation due to the addition of non-genuine parts with  you consent); (vi) work carried out by us or others where you have been  warned by us that such work may damage your watch, where you have  nevertheless provided your consent for the work to be carried out; (vii) the  instruction by us to a third party for work to be carried out on your watch on  your behalf; or (viii) any that was not caused by our breach of these terms.

6.     Subject to clause 9(a), our total liability to you in respect of all other losses  arising under or in connection with work carried out on your watch, whether in  contract, tort (including negligence), breach of statutory duty, or otherwise,  shall in no circumstances exceed the sum of £1,000 or the market value of  your watch as estimated by us (whichever is lower).

 10.  WAIVER

1.     If we fail, at any time during the term of a contract, to insist upon strict  performance of any of your obligations under the contract or any of these  terms, or if we fail to exercise any of the rights or remedies to which we are  entitled under the contract, this will not constitute a waiver of such rights or  remedies and will not relieve you from compliance with such obligations.

2.     A waiver by us of any default will not constitute a waiver of any subsequent default.  

3.     No waiver by us of any of these terms and conditions will be effective unless it       is expressly stated to be a waiver and is communicated to you in writing.

 11.  SEVERABILITY

 12.  If any court or competent authority decides that any of the provisions of these terms and  conditions or any provisions of a contract are invalid, unlawful or unenforceable to any  extent, the term will, to that extent only, be severed from the remaining terms, which will  continue to be valid to the fullest extent permitted by law.

 ENTIRE AGREEMENT

 13.  These terms and conditions and all other documents referred to in these terms and  conditions constitute the entire agreement between the parties and supersedes and  extinguishes all previous drafts, agreements, arrangements and understandings between  them, whether written or oral, relating to its subject matter.

 THIRD PARTY RIGHTS

 14.  This contract is between you and us. No one other than a party to this agreement shall have  any right to enforce any of its terms. The Contracts (Rights of Third Parties) Act 1999 is  expressly excluded.

 EVENTS OUTSIDE OF OUR CONTROL

 15.  We will not be responsible for any failure to perform, or delay in performance of, any of our  obligations under these terms and conditions that is caused by events outside our  reasonable control including without limitation Acts of God, fire, flood, severe weather,  explosion, war, act of terrorism, industrial dispute (whether or not involving our employees),  or acts of local or central government or other competent authorities. This does not affect  your legal rights.

 NO PARTNERSHIP OR AGENCY

 16.  Except as expressly provided, nothing in these terms and conditions is intended to, or shall  be deemed to, establish any partnership or joint venture between the parties, constitute  either party the agent of the other, nor authorise a party to make or enter into any  commitments for or on behalf of the other party.

 COMMUNICATIONS BETWEEN US

1.     If you wish to contact us in writing, or if any clause in these terms and  conditions requires you to give us notice in writing, you can send this to us by  e-mail or by pre-paid post to [email protected] or 23 Kings Hill  Avenue, Kings Hill, West Malling, ME19 4UA. We will confirm receipt in writing,  usually by e-mail for expediency.

2.     If we have to contact you or give you notice in writing, we will do so by e-mail  or by pre-paid post to the address you provide to us in your order.

3.     The provisions of this clause shall not apply to the service of any proceedings  or other documents in any legal action.

 17.  OUR RIGHT TO VARY THESE TERMS AND CONDITIONS

1.     We have the right to revise and amend these terms and conditions from time to  time.

2.     You will be subject to the policies and terms and conditions in force at the time  that you proceeded your work with us, unless any change to those policies or  these terms and conditions is required to be made by law or governmental  authority (in which case it will apply to orders previously placed by you).

3.     No other variation of these terms and conditions shall be effective unless it is in writing signed by the parties (or their authorised representatives).           

 18.  GOVERNING LAW AND JURISDICTION

1.     These terms and conditions and any dispute or claim arising out of or in  connection with it or its subject matter or formation (including non-contractual  disputes or claims) shall be governed by and construed in accordance with the  law of England and Wales.

2.     The parties irrevocably agree that the courts of England and Wales shall have  exclusive jurisdiction to settle any dispute or claim that arises out of or in  connection with this agreement or its subject matter or formation (including  non-contractual disputes or claims).

3.     Although you agree that these terms and conditions are governed by and construed in accordance with the law of England and Wales and that the courts  of England and Wales shall have exclusive jurisdiction to settle any dispute or       claim that arises out of or in connection with these terms and conditions or  their subject matter or formation, if you are a U.S. based purchaser and bring a  claim arising out of a transaction with Local Kettle Brothers UK in a U.S. court, you agree to resolve any disputes related to this agreement as an individual            and not as a class or join any class. You understand that, in return for  agreement to this provision and the dispute provision above, we are able to  offer these services at the terms designated, and that your assent is an  indispensable consideration to this agreement. You also acknowledge and  understand that, YOU ARE GIVING UP YOUR RIGHT TO HAVE A TRIAL BY  JURY; and YOU ARE GIVING UP YOUR RIGHT TO SERVE AS A

 REPRESENTATIVE, AS A PRIVATE ATTORNEY GENERAL, OR IN ANY

 OTHER REPRESENTATIVE CAPACITY, OR TO PARTICIPATE AS A  MEMBER OF A CLASS OF CLAIMANTS, IN ANY LAWSUIT INVOLVING ANY SUCH DISPUTE.     

 19.  OUR DETAILS

 Luxury Kettle Brothers Ltd | www.localkettlebrothersuk.com | 07418 097795

 Incorporated in England & Wales. Registered office: Suite 37 88-90 Hatton Garden, London,

 EC1N 8PN | Registration number: 13209186

 If you are a consumer, nothing in these terms and conditions will affect your legal rights.

 PROMOTIONS

 All  promotional  offers  and/or  discount  vouchers  and/or  free  gifts  (the  “Promotions”)  are  subject  to  the  following terms and conditions:

1.     Unless stated otherwise, promotions are open to residents of the UK, Channel Islands,  Isle of Man and Republic of Ireland aged 18 years or over as at the start date of the  relevant promotion, except employees of Local Kettle Brothers UK Limited, anyone else  professionally associated with the offer or any member of their households.

2.     Maximum 1 offer or voucher per customer and per transaction. Only one entry per person will be accepted for all prize draws and multiple entries using the same     information will be treated as one entry.

3.     Vouchers/offers can only be redeemed against single items of a value of £1000.00 or  greater (unless advised differently) and transactions must be of an equal or higher value  than the voucher.

4.     Promotions are as stated, are non-transferable, no cash alternative will be offered and no change will be given.         

5.     Vouchers are and shall remain our property and are not for resale or publication.

6.     Promotions are subject to commencement and expiry dates as advised.

7.     Promotions are not available to be used in conjunction with any other offer, promotion or  discount and are subject to availability.

8.     In the case of Promotions involving free gifts, the free gift will be sent out once we have  processed the paperwork. We do not accept responsibility for entries not accepted due  to incomplete or missing data and or failure to meet the conditions set out within these  terms & conditions. In the event that the product is unavailable at the time of selecting, a  reasonable equivalent will be offered in replacement.

9.     In the case of Promotions involving free prize draws, all entries will be collected and the  winners of the draw will be selected at random after the close of the draw and the winners will be notified. If any selected winner cannot be contacted, is ineligible or fails  to claim a prize or otherwise fails to provide information that we need in order to deliver           prizes, the prize in question may be forfeited and an alternative winner selected.             

10.  In the case of Promotions offering a Flash Sale, the offer is redeemable against the  items declared on the website exclusively and are valid for the pre-established term of  the sale respectively. Items available in the Flash Sale which are added to a basket but  not checked out until after the Flash Sale has ended will automatically revert to their  pre-sale price if still available for purchase.

11.  The winners of any free prize draw agree to participate in such promotional activity and  material that we may require for the purposes of administrating this offer.

12.  By entering a Promotion, you consent to our Privacy Policy.

13.  We reserve the right to amend, modify, cancel or withdraw any Promotion at any time  without notice where it becomes necessary to do so.

14.  Our decision is final for all Promotions and no correspondence will be entered into.

15.  Our general terms and conditions apply.

16.  These rules shall be governed by and construed in accordance with the laws of England  and Wales.

 MAKE AN OFFER

 Where  the  ‘Make  an  Offer’  option  appears  on  our  website,  you  may  make  an  offer  to  buy  the  watch  in question subject to the following terms and conditions:

1.     We are under no obligation to accept the highest or any offer made.

2.     Offers exclude postage and packaging costs and all other charges, including but not  limited to any credit card charges.

3.     We endeavour to respond to all offers within 2 hours of the offer being made during  normal working hours. However, time is not of the essence and if Local Kettle Brothers  UKE does not respond to you within 2 hours, the offer will remain valid.

4.     If we decline your offer, we may contact you in order to make a counteroffer.

5.     If we accept your offer, which will usually be communicated either by phone or by email,  you are required to complete the transaction.

6.     If we accept your offer, our usual terms and conditions of sale apply (please see “Buy a         Watch”).          

 PRICE PROMISE

 These  terms  and  conditions  (the  “Terms”)  will  outline  the  basis  on  which  Local  Kettle  Brothers  UK  Limited  will  make  an  offer  lower  in  value  than  that  of  the  advertised  price  of  a  watch  on  sale  (“Advertised  Watch”)  from  an  Authorised  Watch  Retailer  (as  defined  below)  for  an  equivalent  watch  on www.localkettlebrothersuk.co.uk (the “Price Promise”).

 Any  words  following  the  terms  including,  include,  in  particular,  for  example  or  any  similar  expression  shall  be  construed  as  illustrative  and  shall  not  limit  the  sense  of  the  words,  description,  definition,  phrase or term preceding those terms.

·       The Price Promise may only be used for an Advertised Watch sold directly by a  reputable (in Local Kettle Brothers UK’s reasonable opinion) watch retailer, via any  reputable platform (an “Authorised Watch Retailer”) that is operating in the United

 Kingdom and must be in the equivalent currency as Local Kettle Brothers UK’s watches.

·       The Price Promise will not apply if the Advertised Watch is being sold by a private  individual, an outlet or factory store, membership-exclusive deals or auction prices.

·       The Price Promise may be applied multiple times against any valid Advertised Watch up  until the point of sale if a cheaper Advertised Watch is found. For example: if a cheaper,  alternative, Advertised Watch is found after the initial Price Promise has been agreed to,  Local Kettle Brothers UK will, pursuant to these terms, lower the original offer so it is  cheaper than the new, lower, price of the Advertised Watch.

·       The Price Promise will not be applicable, and Local Kettle Brothers UK has no liability  under the Price Promise, if a cheaper, alternative, Advertised Watch is found after the  Local Kettle Brothers UK watch has sold. No cash, refund (notwithstanding your  standard consumer rights) or alternative payment will be available in this instance.

·       The Advertised Watch must be identical in brand, model number, functionality and  materials used in all elements of the watch.

·       The Advertised Watch must be in stock and available for immediate purchase and  delivery processing from the Authorised Watch Retailer and Local Kettle Brothers UK.

·       Local Kettle Brothers UK reserve the right to refuse the Price Promise if it is  uneconomical for us to beat the price of the Advertised Watch due to additional costs  including, but not limited to, delivery costs, customs and import/export duties and  applicable taxes. For example, if the sales price of the Advertised Watch is exceedingly  low, with a higher-than-normal delivery cost, the Price Promise will not apply.

·       The Price Promise will not be applicable if there is a clear and identifiable typographical  error on the Authorised Watch Retailer’s advertising.

·       You will be responsible for evidencing the Advertised Watch’s current, lower price to  Local Kettle Brothers UK’s satisfaction. Evidence shall include, but is not limited to, as requested by Local Kettle Brothers UK: a URL to the web page of the Advertised Watch;       written evidence of the value of the Advertised Watch from the seller; or the         contemporary, valid and existing advertisement that details the value of the Advertised        Watch.             

·       The Advertised Watch must be accompanied by a manufacturer or Authorised Watch Retailer warranty.          

·       The Advertised Watch must be accompanied by at least the equivalent watch box and        warranty documentation as the equal watch would have on Local Kettle Brothers UK (for     example: if there the original manufacturer warranty is still applicable on Local Kettle        Brothers UK’s watch but not the Advertised Watch, this would not qualify for the Price  Promise).

·       The condition of the Advertised Watch must not significantly deviate from Local Kettle  Brothers UK’s watch. The decision on the condition of the Advertised Watch will  ultimately be Local Kettle Brothers UK’s.

·       The Advertised Watch must be newer or no older than six (6) months older than Local          Kettle Brothers UK’s watch.  

·       The Price Promise will not include any postage, packaging or administrative fees.      

·       Any transaction made using the Price Promise, including by how much Local Kettle Brothers UK will lower the price of their watch below the Advertised Watch’s advertised       price, will ultimately be at Local Kettle Brothers UK’s discretion.  

·       Local Kettle Brothers UK reserve the right to refuse the Price Promise against an      Advertised Watch that you have already made payment towards (this includes any      part-payments or deposits towards a watch).      

·       Local Kettle Brothers UK reserves the right to withdraw the Price Promise at any time.    

 Any  transaction  completed pursuant  to  the  use  of  the  Price Promise  will  be  subject  to Local  Kettle

 Brothers           UK’s     “Buy     a          Watch”             terms  and      conditions,        found  here:  https://www.localkettlebrothersuk.co.uk/terms-and-conditions.  

 These  Terms  shall  be  governed  and  construed  in  accordance  with  the  laws  of  England  and  Wales.  Nothing in these Terms will affect your statutory rights.

 TERMS OF WEBSITE USE

 Last updated: December 2018

 About Local Kettle Brothers UK And These Terms Of Website Use

 Luxury Kettle Brothers Ltd | www.localkettlebrothersuk.com | 07418 097795

 Incorporated in England & Wales. Registered office: Suite 37 88-90 Hatton Garden, London,

 EC1N 8PN | Registration number: 13209186

 These  Terms  of  Website  Use  govern  your  use  of  Local  Kettle  Brothers  UK  websites  and  mobile  applications  (together  the  “Platforms”).  In  these  Terms  of  Website  Use,  we  use  the  term  Local  Kettle  Brothers  UK  (and  “we”,  “us”  and  “our”)  to  refer  to  the  head  office  of  Local  Kettle  Brothers  UK  at  the  registered address above and its affiliates.

 Please  read  these  Terms  of  Website  Use  carefully  before  using  the  Platform.  By  using  the  Platform,  you  signify  your  assent  and  agreement  to  these  Terms  of  Website  Use.  If  you  do  not  agree  to  these  Terms of Website Use, then you are not authorised to continue use of the Platform.

 Updates to these Terms of Website Use

 We  may  make  changes  from  time  to  time  to  these  Terms  of  Website  Use  so  please  check  back  regularly  to  keep  informed  of  updates.  The  latest  version  of  these  Terms  of  Website  Use  will  always  be  available  on  the  Platform.  Any  new  version  of  these  Terms  of  Website  Use  shall  take  effect  and  will  govern  the  use  of  the  Platform  and  your  relationship  with  us  immediately  upon  the  date  of  posting.  By  continuing  to  use  the  Platform,  you  agree  to  be  bound  by  the  terms  of  these  updates  and  amendments.

 Our Privacy Policy

 Our  information  collection  practices  on  the  Platforms,  such  as  the  types  of  information  we  collect  regarding  visitors  to  the  Platforms  and  the  ways  in  which  we  may  use  that  information,  are  governed  by the terms of our  Privacy Policy .

 Local Kettle Brothers UK E-Boutique – Terms And Conditions

 Customers  selling  products to  Local  Kettle  Brothers  UK  or purchasing  products  from Local  Kettle  Brothers  UK  online  or  by  phone  through  the  Local  Kettle  Brothers  UK  Client  Relations  Centre  must  read  the  Terms  and  Conditions,   which  will  govern  the  terms  and  conditions  of  any  such  sales  or  purchases.  The  provisions  entitled  “Limitation  of  liability”  below  do  not  cover  the  sale  of  products  online  or  over  the  phone;  please  refer  to  the  Terms  and  Conditions  for  the  relevant  exclusions  and  limitations of liability.

 Use Of Materials On The Platforms

 Local  Kettle  Brothers  UK  has  created  its  various  Platforms  to  provide  information  about  its  company  and  products  for  your  personal  use.  Whilst  considerable  effort  has  been  made  to  ensure  that  the  visual  representations  of  Local  Kettle  Brothers  UK  products  displayed  on  the  platforms  are  representative  of  the  colour,  design  and  style  etc.  of  the  original  products,  slight  variations,  distortions  and/or  differences  may  be  apparent  when  compared  to  the  original  product.  This  may,  for  example,  be  due  to  technical  issues  such  as  your  browser  or  computer  settings.  Accordingly,  Local  Kettle  Brothers  UK  cannot  be  held  liable  for  any  apparent  differences  in  the  product  images  represented  on  the  Platforms  and  the  original  products.  We  strongly  advise  you  visit  one  of  our  boutiques or authorised retailers prior to making a purchase online or by phone.

 You  may  download  one  computer  copy  or  print  one  copy  of  the  material  made  available  to  you  via  the  Platforms,  or  download  the  application  on  to  your  mobile  device,  for  your  own  non-commercial,  educational,  private  or  domestic  use  only,  provided  that  proprietary  notices,  in  particular  intellectual  property  notices  such  as  copyright©,  trademark™,  are  preserved  intact  and  are  not  modified,  deleted  or  changed.  Unless  otherwise  stated,  you  should  assume  that  everything  that  you  see  or  read  on  the  Platforms  (such  as  images,  photographs,  including  any  person  represented  in  the  photographs,  illustrations,  icons,  texts,  video  clips,  music,  written  and  other  materials)  (“Local  Kettle  Brothers  UK  Material”)  are  protected  by  legislation  such  as  copyright,  designs  and  trademark  legislation and under international treaty provisions and national laws worldwide.

 You  are  not  authorised  to  sell,  reproduce,  distribute,  communicate,  modify,  display,  publicly  perform,  report  or  otherwise  prepare  derivative  or  second  hand  works  based  on  or  use  any  Local  Kettle  Brothers  UK  Material  in  any  way  for  any  public  or  commercial  purposes.  Furthermore,  Local  Kettle  Brothers  UK  Material  may  not  be  displayed  or  communicated  on  any  other  platform,  in  a  networked  computer  environment  or  on  any  other  digital  platform  for  any  purpose  whatsoever.  In  the  event  of  breach  of  any  of  these  Terms  of  Website  Use,  your  permission  to  use  Local  Kettle  Brothers  UK  Material  will  automatically  terminate  and  any  copies  made  of  Local  Kettle  Brothers  UK  Material  must  be  immediately  destroyed.  Any  unauthorised  use  of  Local  Kettle  Brothers  UK  Material  may  infringe  copyright  laws,  trademark  laws,  the  laws  of  privacy  and  publicity,  and  communications  regulations  and statutes.

 Your Submissions And Unsolicited Communications

 This  section  concerns  communications  sent  to  Local  Kettle  Brothers  UK.  It  does  not  concern  the  communication  of  personal  information  to  Local  Kettle  Brothers  UK  in  relation  to customer  enquiries,  the  use  of  services  or  the purchase  of  products  by  phone or  through  the  Platform. The  latter  is  governed by the rules stipulated in the  Privacy Policy.  

 Any  unsolicited  communication  or  material  that  you  transmit  to  Local  Kettle  Brothers  UK  via  the  Platforms  or  through  social  media,  by  electronic  mail  or  otherwise,  including,  but  not  limited  to,  any  data,  questions  or  answers,  comments,  suggestions,  or  the  like  will  be  treated  as  non-confidential  and  non-proprietary  by  Local  Kettle  Brothers  UK.  By  sending  communications  to  Local  Kettle  Brothers  UK,  you  automatically  grant  Local  Kettle  Brothers  UK  a  worldwide,  royalty-free,  perpetual,  irrevocable,  non-exclusive  licence  to  use,  reproduce,  modify,  publish,  edit,  translate,  distribute,  perform,  and  display  such  communication(s)  alone,  or  as  a  part  of  other  works  in  any  form,  media,  or  technology  whether  now  known  of  hereafter  developed  and  to  sublicense  such  rights  to  anyone.  Anything  that  you  transmit  may  be  used  by  Local  Kettle  Brothers  UK  and  its  affiliated  companies  for  any  purpose,  including  but  not  limited  to  reproduction,  disclosure,  transmission,  publication,  broadcast  and  posting,  or  developing,  manufacturing  and  marketing  products  using  such  information.

 Limitation Of Liability

 This  section  applies  to  the  Platforms  and  not  to  the  products  that  may  be  sold  online  or  by  phone  by  one of our local or regional markets.

 Local  Kettle  Brothers  UK  tries  to  ensure  that  the  information  provided  is  accurate  and  complete.  However,  Local  Kettle  Brothers  UK  does  not  warrant  or  represent  that  Local  Kettle  Brothers  UK’s  Material  is  accurate,  error-free  or  reliable  or  that  use  of  Local  Kettle  Brothers  UK  Material  will  not  infringe rights of third parties.

 Local  Kettle  Brothers  UK  does  not  warrant  that  the  functional  and/or  technical  aspects  of  the

 Platforms  or  the  Local  Kettle  Brothers  UK  Material  will  be  error  free  or  that  the  Platforms,  Local  Kettle  Brothers  UK  Material  or  the  servers  that  make  them  available  are  free  of  viruses  or  other  harmful  components.  If  use  of  the  Platforms  or  Local  Kettle  Brothers  UK  Material  results  in  the  need  for  servicing  or  replacing  property,  material,  equipment,  data  or  other  element,  Local  Kettle  Brothers  UK  is  not  responsible  for  those  costs.  Without  limiting  the  foregoing,  everything  on  the  Platforms  is  provided  to  you  “AS  IS”  AND  “AS  AVAILABLE”  AND,  TO  THE  FULLEST  EXTENT  PERMITTED  BY  APPLICABLE  LAW,  WITHOUT  WARRANTY  OF  ANY  KIND,  EITHER  EXPRESSED  OR  IMPLIED,  INCLUDING,  BUT  NOT  LIMITED  TO,  THE  IMPLIED  WARRANTIES  OF  MERCHANTABILITY,  SATISFACTORY  QUALITY,  FITNESS  FOR  A  PARTICULAR  PURPOSE,  REASONABLE  CARE  AND  SKILL,  OR  NON-INFRINGEMENT.  Local  Kettle  Brothers  UK  and  its  suppliers  make  no  warranties  about  the  Local  Kettle  Brothers  UK  Material,  software,  text,  downloads,  graphics,  and  links,  or  about  results to be obtained from using the Platforms.

 To  the  fullest  extent  permitted  by  applicable  law,  Local  Kettle  Brothers  UK  shall  not  be  liable  for  any  indirect,  incidental,  special  or  consequential  damages  of  any  kind  arising  out  of  or  in  connection  with  the  use  of  information  available  from  the  Platforms  or  any  liability  relating  to  any  loss  of  use,  interruption  of  business,  lost  profits  or  lost  data,  regardless  of  the  form  of  action,  whether  in  contract,  tort  (including  negligence)  or  otherwise,  even  if  Local  Kettle  Brothers  UK  has been  advised  of  the  possibility of such damages.

 Please  note  that  in  some  jurisdictions  consumer  protection  laws  may  not  allow  certain  exclusions  or  limitation  of  warranties  or  liabilities,  and  consequently  some  of  the  above  exclusions  and  limitations  may not apply.

 Trademark Notice

 In  general,  all  trademarks,  logos  and  service  marks  (collectively  the  “Trademarks”)  that  appear  on  the  Platforms  are  registered,  unregistered  or  otherwise  protected  Local  Kettle  Brothers  UK  trademarks  or  are  licensed  for  use  by  Local  Kettle  Brothers  UK  by  third  parties.  Other  trademarks  are  proprietary  marks  and  are  registered  to  their  respective  owners.  Nothing  contained  on  the  Platforms  should  be  construed  as  granting,  by  implication  or  otherwise,  any  licence  or  right  to  use  any  trademark  without  Local  Kettle  Brothers  UK’s  prior  written  permission  or  that  of  such  third  party  who  owns  the  trademark.  Misuse  of  any  trademark  displayed  on  the  Platforms,  or  any  other  content  on the Platforms, except as provided herein, is strictly prohibited.

 Copyright Notice

 All  content  (including  Local  Kettle  Brothers  UK  Materials)  on  the  Platforms  are  either  Copyright  ©

 Local  Kettle  Brothers  UK  or  are  licensed  for  use  by  Local  Kettle  Brothers  UK.  All  rights  are  reserved.  Please refer to the section above on Use of Materials on the Platforms.

 Links & Linking

 The  Platforms  may  contain  links  to  other  platforms  operated  by  third  parties  not  affiliated  to  Local  Kettle  Brothers  UK.  The  inclusion  of  any  link  to  such  third  party  sites  does  not  imply  endorsement  by  Local  Kettle  Brothers  UK  of  those  sites.  Local  Kettle  Brothers  UK  has  not  reviewed  all  of  the  content  contained  in  the  linked  sites  and  is  not  responsible  for  the  content  or  accuracy  of  any  off-site  pages  or  any  other  sites  linked  to  any  of  the  Platforms.  If  you  choose  to  click  through  any  link  to  off-site  pages  or  third  party  sites  then  this  is  at  your  own  risk.  Local  Kettle  Brothers  UK  does  not  authorise  linking  to  any  of  its  Platforms  from  a  third  party  platform  without  its  express  prior  written  authorisation.

 Termination And Suspension

 You  agree  that  Local  Kettle  Brothers  UK  may  terminate  or  suspend  your  access  to  and  use  of  the  Platforms  if  Local  Kettle  Brothers  UK  reasonably  believes  that  you  have  violated  or  acted  inconsistently  with  the  letter  or  spirit  of  these  Terms  of  Website  Use,  or  violated  the  rights  of  Local  Kettle  Brothers  UK,  its  affiliated  companies  or  any  third  party,  with  or  without  notice  to  you.  You  agree  that  Local  Kettle  Brothers  UK  may  modify  or  discontinue  providing  any  of  the  Platforms,  with  or  without  notice  to  you.  You  agree  that  Local  Kettle  Brothers  UK  will  not  be  liable  to  you  or  any  third  party  as  a  result  of  such  modification  or  discontinuation.  The  provisions  entitled  “Limitation  of  liability”  and “General provisions” will survive termination of these Terms of Website Use.

 General Provisions

 Unless  otherwise  specified,  the  information  and  materials  presented  on  the  Platforms  are  presented  solely  for  the  purpose  of  promoting  Local  Kettle  Brothers  UK’s  products  and  services  and  in  certain  cases  to  present  products  for  sale  via  a  variety  of  means.  Local  Kettle  Brothers  UK  makes  no  representation  that  Local  Kettle  Brothers  UK  Material  is  appropriate  or  available  for  use  in  every  country  of  the  world.  You  are  responsible  for  compliance  with  applicable  local  laws,  keeping  in  mind  that  access  to  Local  Kettle  Brothers  UK  Material  may  not  be  legal  by  certain  persons  or  in  certain  countries.  Our  products  are  available  in  many  parts  of  the  world.  However,  the  Platforms  may  identify products that are not available worldwide.

 If  any  provision,  or  part  of  a  provision,  of  these  Terms  of  Website  Use  is  found  to  be  illegal,  invalid  or  unenforceable,  that  provision  or  part-provision  shall  be  deemed  not  to  form  part  of  these  Terms  of  Website  Use,  and  the  legality,  validity  or  enforceability  of  the  remainder  of  the  provisions  of  these  Terms  of  Website  Use  shall  not  be  affected,  unless  otherwise  required  by  operation  of  applicable  law.

 These  Terms  of  Website  Use  constitute  the  entire  agreement  between  you  and  us  in  relation  to  the  use  of  the  Platform,  and  replace  and  extinguish  all  prior  agreements,  draft  agreements,  arrangements,  undertakings,  or  collateral  contracts  of  any  nature  made  by  the  parties,  whether  oral  or written, in relation to such subject matter.

 The  waiver  by  Local  Kettle  Brothers  UK  of  a  breach  of  any  provision  of  these  Terms  of  Website  Use  will not operate to be interpreted as a waiver of any other or subsequent breach.

 Applicable Law And Jurisdiction

 These  Terms  of  Website  Use  shall  be  governed  by  and  construed  in  accordance  with  the  laws  of  England  &  Wales,  without  reference  to  conflict  of  laws  provisions.  Any  dispute,  controversy  or  claim  arising  out  of  or  in  relation  to  the  Terms  of  Website  Use,  including  the  validity,  invalidity,  breach  or  termination  thereof,  shall  be  adjudicated  or  arbitrated  in  accordance  with  said  Terms  of  Website  Use.  Where  the  laws  of  England  &  Wales  are  different  to  the  mandatory  consumer  laws  in  your  own  country, we will afford you with similar protection.

 Contact Us

 If  you  have  any  questions  or  comments  about  these  Terms  of  Website  Use,  or  matters  generally,  please  contact  us  at  the  address  provided  below.  You  can  also  use  this  address  if  you  wish  to  request a copy of the personal data we hold about you.

 [email protected]